Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Linda Ratcliff

Summary

Passionate Dietary Cook with extensive knowledge of food safety, culinary skills, and a collaborative approach. Committed to delivering high-quality dining experiences while strictly adhering to health regulations. Excited to contribute to creating an exceptional dining environment that promotes wellness and satisfaction for all.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Kitchen Team Member

Chick-fil-A Restaurant
06.2023 - Current
  • Collaborated with team members to expedite orders during peak hours, minimizing wait times for customers
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols
  • Optimized kitchen workflow by cross-training in multiple stations, increasing flexibility within the team during busy periods


Delivery Driver

Spark Delivery
11.2023 - 10.2024
  • Maintained punctuality in meeting scheduled pickup times from stores which allowed customers' groceries to be delivered within promised timeframes
  • Increased repeat business by establishing rapport with customers and consistently exceeding their expectations
  • Promoted a positive company image by providing 1 excellent customer service throughout the delivery process

Customer Service Associate

Walgreens
10.2022 - 04.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback
  • Developed strong relationships with clients through attentive listening and empathetic understanding of their needs

Medical Assistant

The Woodlands Sports Medicine
10.2020 - 03.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment
  • Obtained client medical history, medication information, symptoms, and allergies
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care

Ambassador

Amazon Warehouse
08.2018 - 01.2020
  • Helped maintain a positive working environment by demonstrating a proactive attitude and supporting fellow team members consistently.
  • Trained new team members on warehouse procedures, fostering a strong work ethic and commitment to company standards.
  • Exceeded performance goals for picking, packing, and shipping tasks consistently by maintaining a strong focus on accuracy and efficiency.

Education

Bachelor of Science - Nutrition

Purdue Global University
11.2025

Skills

  • Sanitation and Hygiene Practices
  • Temperature Control
  • Cross-Contamination Prevention
  • Food Allergen Awareness
  • Safe Food Preparation Techniques
  • Food Safety and Handling
  • Compliance with Health Regulations
  • Customer Service
  • Knife handling skills
  • Nutrition
  • Special diets
  • Cooking techniques

Certification

  • ServSafe Food Handler Certification, National Restaurant Association, 07/24
  • ACE Health Coach Certification, American Council on Exercise (ACE), Present
  • CPR Certification, American Council on Exercise (ACE), Present

Timeline

Delivery Driver

Spark Delivery
11.2023 - 10.2024

Kitchen Team Member

Chick-fil-A Restaurant
06.2023 - Current

Customer Service Associate

Walgreens
10.2022 - 04.2023

Medical Assistant

The Woodlands Sports Medicine
10.2020 - 03.2022

Ambassador

Amazon Warehouse
08.2018 - 01.2020

Bachelor of Science - Nutrition

Purdue Global University

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Linda Ratcliff