Linda Rauch

• Provided customer service by answering questions and resolving sales issues.
• Provided customers with reliable, enthusiastic and personalized customer service.
• Met customer service expectations through problem resolution, daily communication and follow-up, boosting sales of extra merchandise

• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.

• Manually processed invoices

Answer phone and enthusiastically greeted callers.

• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.
• Picked up payroll

• Created an organized system for scheduling staff members based on event requirements, optimizing efficiency.
• Directed and managed banquet functions for [Number]-person event.
• In Charge of scheduling and seeing events through. Some events were over 800 people
• Proactively identified potential challenges within the planning process for upcoming events, implementing solutions before issues arose.