Soline Premier
Port Charlotte,FL
Summary
Proven customer service expert with a track record of excellence at Solon Mona, where I honed my skills in addressing customer concerns with speed and professionalism. Leveraging exceptional communication and customer service training, I consistently managed high call volumes, ensuring customer satisfaction. My approach blends friendly service with technical proficiency, setting new standards in customer care.
Knowledgeable administrative and customer service professional well-versed in medical facility operations. Well-organized and resourceful with a positive and upbeat personality.
Overview
5
5
years of professional experience
Work History
Customer Service
Solon Mona
01.2019 - 05.2024
- Gained and maintained department product knowledge to facilitate customer service.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Facilitated customer service initiatives by addressing inquiries promptly and professionally.
- Managed high call volume while maintaining exemplary customer service standards.
- Provided exceptional customer service, resolving inquiries and technical issues swiftly.
Industrial Chemistry
Home Business
02.2020 - 08.2021
- Communicated and maintained stock and appointments for industrial customers.
- Improved safety standards by consistently inspecting and maintaining electrical systems for residential, commercial, and industrial clients.
- Enhanced student understanding by incorporating real-world examples and applications in chemistry lectures.
- Cleaned industrial job sites using maximum strength cleaning solutions and equipment.
- Demonstrated adaptability by working effectively in various settings such as residential, commercial, and industrial sites.
- Facilitated repair and testing of control valve, industrial isolation valves and actuators to prevent malfunction and support longevity.
- Participated in professional development opportunities to remain current on advances in biology and chemistry education methodologies.
Education
Bachelor of Science - Nursing Science
Victoria Coseco
Christ Roi08-2018
High School Diploma -
College Mixte Leon Laleau
Christ Roi08-2013
Skills
- Excellent customer service
- Friendly customer service
- Customer service and communication skills
- Customer service training
- Customer service support
- Customer service and support
- Superb customer service
- Delivers exceptional customer service
- Pega customer service
- Orthotic customer service
- Customer service oversight
- Proficient customer service
- Adherence to high customer service standards
Languages
French
Full Professional
Timeline
Industrial Chemistry
Home Business
02.2020 - 08.2021
Customer Service
Solon Mona
01.2019 - 05.2024
Bachelor of Science - Nursing Science
Victoria Coseco
High School Diploma -
College Mixte Leon Laleau
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