Linda Salazar

• Verified patient insurance coverage, benefits, and eligibility for services across multiple insurance platforms prior to procedures.
• Revised patient and insurance data, inputting changes into company computer system.
• Assisted in training new staff on insurance verification procedures and best practices.
• Determined estimated self-pay portion by calculating charges, co-insurance and deductibles.
• Addressed patient inquiries concerning insurance benefits, and coverage limitations.
• Reached out to insurance carriers and secured the necessary authorization numbers for upcoming procedures.
• Coordinated with the billing department to ensure correct insurance information is applied to claims.
• Managed multiple tasks and priorities in a high-volume, fast-paced environment.
• Monitored and tracked the status of pending insurance verifications and authorizations.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Provided support to the Scheduling department by assisting with radiology appointment scheduling during high-volume periods.

• Scheduled diagnostic tests, such as mammograms and MRIs, for patients.
• Collaborated with radiologists and other medical staff to determine appropriate testing schedules and protocols.

Provided support to the authorization department by assisting with obtaining necessary approvals during high-volume periods.

• Submitted prior authorization requests and ensured compliance with insurance company guidelines for radiology services.
• Confirmed patient eligibility, coverage specifics, and authorization prerequisites for radiology services.