Linda Salvatore

Assisted company owner with customer service duties, enhancing client satisfaction. Processed customer orders with precision and maintained order records. Contacted customers and vendors regarding requests and updates. Coordinated daily calendars and scheduled appointments, optimizing time management for the team. Updated product catalog information for clarity and presented promotional materials to clients.

Coordinated administrative operations for the special education department.
Organized PPT meetings and related scheduling.
Maintained organized IEP files for department use.
Prepared copies of records upon request.
Produced student record copies for legal proceedings and hearings.
Arranged staff coverage for meetings.
Monitored student record timelines and documentation errors.
Managed PPT calendar for department scheduling needs.

Managed outpatient registration workflow by verifying demographic information, insurance coverage, and eligibility for hospital outpatient services through Griffin Hospital scheduling and access processes. Coordinated appointments with clinical departments and provider offices. Processed copayments, communicated registration and billing policies, and posted accounts accurately.

Coordinated panelist recruitment from large database to support market research studies.
Partnered with clinicians on study operations and provided support during research activities.
Handled extensive customer phone and computer interactions within large call center setting.

Managed customer service and administrative tasks for sales department.
Organized sales staff schedules and supported customers and clients across individual and international business accounts.

Partnered with management on hiring decisions, layoffs, and terminations.
Managed paperwork for employee status changes and separation actions.
Coordinated interview schedules, screened applicants, and matched candidates to suitable job roles.
Maintained communication with unemployment office and labor department for termination and layoff matters.

Coordinated statewide telephone repair support in large call center environment, handling customer needs with efficient service scheduling.
Managed technician appointments and emergency service visits based on priority needs.
Balanced heavy customer interaction and computer work while maintaining accurate service coordination.