Alexis Kuzma
Bunker Hill
Summary
Detail-oriented administrative assistant with over 7 years of experience in office administration and customer service. Expertise in data entry, scheduling, and streamlining processes, resulting in improved efficiency and client satisfaction.
Overview
11
11
years of professional experience
1
1
Language
Work History
Administrative Assistant
THS Property Services Inc
Sterling, VA
07.2019 - Current
- Managed phone system to ensure timely handling of incoming calls and customer inquiries.
- Developed and implemented filing systems to enhance document retrieval and organization.
- Collaborated with management to streamline front desk operations, increasing overall office efficiency.
- Collaborated with management to streamline front desk operations, contributing to smoother office workflow.
- Engaged clients through phone and email, updating their records accurately.
- Received and answered phone calls promptly, directing them to the appropriate offices.
- Corresponded with clients through email and telephone
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, and scanning
Front Desk Receptionist
Dog-A-Do
Herndon, VA
07.2016 - 07.2019
- Managed front desk operations, facilitating smooth check-in and check-out experiences for clients.
- Managed front desk operations, ensuring efficient check-in and check-out processes for clients.
- Coordinated appointment scheduling, aligning staff availability with client needs to enhance service delivery.
- Organized client records, improving data retrieval speed and accuracy for documentation.
Printer Press Operator
RR Donnelley
Front Royal, VA
07.2015 - 07.2016
- Operated high-speed printing presses to produce high-quality printed materials.
- Monitored production processes to ensure adherence to quality standards and specifications.
- Collaborated with team members to troubleshoot printing issues and implement effective solutions.
- Maintained equipment by performing routine maintenance and reporting malfunctions promptly.
Education
High School Diploma -
Potomac Falls High School
Sterling, VA06-2004
Skills
- Customer service
- Calendar management
- Office administration
- Data entry
- Recordkeeping
- File organization
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Computer skills
- Multi-line phone systems
- Time management
- Calendar coordination
- Call management
- QuickBooks knowledge
Languages
English
Timeline
Administrative Assistant
THS Property Services Inc
07.2019 - Current
Front Desk Receptionist
Dog-A-Do
07.2016 - 07.2019
Printer Press Operator
RR Donnelley
07.2015 - 07.2016
High School Diploma -
Potomac Falls High School