Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Knowledgeable and dedicated customer service professional with extensive experience in Type industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Able to quickly develop comprehensive knowledge of products sold at the Front center
Good Verbal and Written communication skills, this includes good telephone skills & ability to speak clearly and professionally
Ability to accept personal responsibility for the quality and timeliness of work; attention to detail
Well groomed to represent the company's professional image, ethical, ability to maintain confidentiality, reliable
Ability to demonstrate attention to detail with strong problem solving skills
Ability to provide excellent quality service to customers
Proficiency in MS office (Excel, Pivot Table, Words) and Knowledge in SAP in an advantage Demonstrated ability in handling details and key follow up capability
Ability to handle stress and demonstrate strong problem solving ability