Esmeralda Benneh

Assisted Clinical staff with patient education and care planning processes.

Promoted meaningful use initiatives, tracking user compliance with scorecards.

Identified and analyzed issues, providing effective resolutions or escalating to the team as necessary.

Provided workflow consultation and system analysis to strengthen informatics systems across the health organization.

• Provided support for Clinicians with their clinical workflow.
• Assisted nurses with admissions, Tranfers and Discharge
• Assisted providers with documentations and orders.
• Assisted nurses with how to navigate the Storyboard, tabs and the sidebars.

Assisted Providers with customization and etc.

Assisted nurses with infusion, verifying their I/O in the flowsheets.

Assisted Providers with their inbaskets.

Assisted nurses with creating their Patients list.

Supported clinicians in navigating Epic Hyperspace, optimizing their Clinical workflow.

Conducted one on one training for hires, ensuring seamless integration into the team.

Guided Clinical staff in customizing their inbasket and task settings, improving patient management.

Collaborated with the Command Centre to escalate and resolve system issues promptly.

Monitored and optimized the use of clinical documentation tools within the organization.

Ensured proper order entry practices were maintained to enhance patient safety.

Delivered troubleshooting support for Clinical documentation and order entry systems.