Linda Schuette
Jackson,MI
Summary
Organized and motivated employee eager to apply time organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Coronis Health
Jackson, MI
06.2021 - Current
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Collected deposits or payments and arranged for billing.
- Developed strong relationships with customers by providing personalized assistance and support.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Updated databases with new and modified customer data.
HHA
STAT Home Health
Onsted, MI
06.2020 - 06.2021
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Performed light housekeeping duties such as laundry, vacuuming and dusting.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Provided companionship services to patients in their homes, including reading aloud, playing board games and engaging in conversation.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Gave assistance with ambulation using proper body mechanics techniques when necessary.
Kitchen Staff
Devil’s Lake Yacht Club
Manitou Beach, Michigan
08.2017 - 09.2017
- Carried out basic cleaning duties such as sweeping floors, washing dishes .
- Readied vegetables and garnishes for meals.
- Prepared meats, vegetables or desserts according to orders or instructions.
- Maintained cleanliness of work areas throughout shift.
Education
Associate of Applied Science - Medical Office Administration
Career Quest
Jackson, MI01.2020
Skills
- Hard worker who is not afraid to learn new things and take on added responsibilities
- Handles problems with logic and patience
- Ability to work with a team or alone as duties require
- Data Entry
- Active Listening
- Data Collection
Timeline
Customer Service Representative
Coronis Health
06.2021 - Current
HHA
STAT Home Health
06.2020 - 06.2021
Kitchen Staff
Devil’s Lake Yacht Club
08.2017 - 09.2017
Associate of Applied Science - Medical Office Administration
Career Quest
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