Linda Sharts
Tucson,AZ
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
25
25
years of professional experience
Work History
Sales Associate
Soft Surroundings
Tucson, AZ
03.2015 - 02.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
Sales Associate
Pandora Jewelry Store
Tucson, AZ
02.2013 - 03.2015
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
Sales Associate
Pier 1
Tucson, AZ
09.2006 - 02.2013
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Attended weekly team meetings to review performance goals and objectives.
Business Owner
Ups Store
Tucson, AZ
05.1999 - 09.2005
- Identified and recruited staff members, including managers and sales personnel.
- Established marketing strategies, such as social media campaigns, to promote the business.
- Negotiated contracts with vendors for supplies and services.
- Monitored cash flow to ensure proper budgeting of resources.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Managed inventory levels to meet customer demand while minimizing costs.
- Ensured compliance with all local laws and regulations related to the business operations.
- Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
- Conducted regular meetings with employees to review progress towards company goals.
- Resolved conflicts between employees or customers in a timely manner.
- Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
- Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
- Oversaw daily operations of the business and provided guidance when needed.
- Kept records for production, inventory, income and expenses.
- Interviewed, trained and supervised employees.
Education
High School Diploma -
North Side High School
Fort Wayne, IN05-1963
Skills
- Promotional support
- Retail loss prevention
- Business Development
- Upselling
- Product Sales
- Teamwork and Collaboration
- Cash Register Operation
- Exceptional customer service
- Sales Goals Attainment
- Problem-solving skills
- Relationship selling
- Guest Relations
- Merchandising understanding
- Listening Skills
- Product Recommendations
- Outgoing Personality
- Exceeds sales goals
- Service-oriented
- Fitting room maintenance
- Merchandising knowledge
- Multi-tasking strength
- Excellent communication skills
- Reliable and punctual
- Customer Service
- Goal-Oriented
- Flexible Schedule
- POS System Operation
- Positive and professional
- Policy and Procedure Adherence
- Energetic self-starter
Personal
I have been a dedicated and loyal person through my long career. Enjoyed owning several businesses. Love to travel with my husband. Spending time with our families. Like to read, do gardening.
References
References available upon request.
Timeline
Sales Associate
Soft Surroundings
03.2015 - 02.2024
Sales Associate
Pandora Jewelry Store
02.2013 - 03.2015
Sales Associate
Pier 1
09.2006 - 02.2013
Business Owner
Ups Store
05.1999 - 09.2005
High School Diploma -
North Side High School