Committed Security Assistant Shift Manager focused on balancing both team development and administrative duties. Equipped with excellent communication and people skills, revolving around employees, management, and guests.
Overview
10
10
years of professional experience
Work History
Assistant Manager, Security (Nightlife, Shift)
Fontainebleau Las Vegas
10.2023 - Current
Improved officer safety awareness by designing and delivering comprehensive training programs concerning incident response and communication with Control, for Nightlife Security
Oversaw administrative work for Nightlife, to include - but not limited to - scheduling, posting, tip administration, end of shift reports, payroll, training, and LVMPD staffing
Oversaw the front door and inside of Liv Nightclub to ensure smooth operations and proper incident response
Currently working on Night Shift (casino/hotel) as a team, in an effort to design training programs that will ensure officer success
Currently developing strong relations with Management, Security Officers, and other department Team Members to foster a culture of shared responsibility
Security Shift Supervisor
Resorts World Las Vegas
03.2021 - 10.2023
Worked with other Security Supervisors as a team to ensure that the shift was up to standard upon Department and Company guidelines
Responded to critical incidents and directed Security Officers to ensure their success throughout the call
Conducted daily report reviewing to ensure that reports were ready in a timely manner and up to standard
Regularly retrained Security Officers on basic security functions to ensure they retained their proficiency
Oversaw the Field Training Officer (FTO) program and performed as liaison between shift FTO's and the Training Manager
Military Police (31B)
Nevada Army National Guard
05.2017 - 05.2023
Conducted garrison and field training exercises specialized in Military Police operations
Focused on training in response to critical events in Las Vegas, such as crowd control, apprehending/detaining, and levels of force in collaboration with LVMPD
Volunteered in response to several active duty orders and missions, to include Protest Riots and New Years Missions with LVMPD
Maintained Military Law (UCMJ) knowledge as well as Civilian Law to address soldiers and civilians accordingly as an Enlisted Military Police Officer
Custom Protection Officer (Armed)
G4S Secure Solutions
10.2019 - 12.2020
Conducted entry access and foot patrol duties on property holding over 1,000 units
Responded to calls to include structure fires, medical emergencies, domestic violence, physical altercations and shootings
Effectively de escalated situations with residents or guests in a professional manner
Wrote various incident reports of different scenarios in a precise manner without discrepancies
Unarmed Security Officer
Allied Universal
04.2018 - 09.2019
Conducted foot patrols within property to prevent trespassers on site
Followed proper procedures accordingly to situations provided by client
Provided security in hostile environments, being ready to de escalate situations when needed
Customer Service
Retail, Food Service, Front Services
10.2015 - 09.2017
Responded to customer requests upon their needs, offering excellent support and service
Maintained up-to-date knowledge of product and service changes
Education
Bachelor of Arts - Criminal Justice
University of Nevada Las Vegas
Las Vegas
05.2024
Skills
Emergency response
Report writing and reviewing
Conflict de-escalation
Security personnel training
Accomplishments
Black Belt in Karate
Awarded the Resorts World Las Vegas Scholarship in collaboration with PEF
Department recognition within Resorts World for excellent critical incident response
LVMPD Commendable Action recognition for June of 2023 (LLV230600066304)
Languages
English
Native or Bilingual
Italian
Native or Bilingual
French
Professional Working
Spanish
Elementary
German
Elementary
Latin
Elementary
Timeline
Assistant Manager, Security (Nightlife, Shift)
Fontainebleau Las Vegas
10.2023 - Current
Security Shift Supervisor
Resorts World Las Vegas
03.2021 - 10.2023
Custom Protection Officer (Armed)
G4S Secure Solutions
10.2019 - 12.2020
Unarmed Security Officer
Allied Universal
04.2018 - 09.2019
Military Police (31B)
Nevada Army National Guard
05.2017 - 05.2023
Customer Service
Retail, Food Service, Front Services
10.2015 - 09.2017
Bachelor of Arts - Criminal Justice
University of Nevada Las Vegas
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