Nytazha Brown
Hampton
Summary
Dynamic security professional with extensive experience at Vets Securing America, excelling in emergency response and team leadership. Proven track record in enhancing operational efficiency and customer satisfaction through effective conflict resolution and budget management. Skilled in utilizing surveillance equipment to ensure safety and security while mentoring junior staff for improved performance.
Overview
13
13
years of professional experience
Work History
Security Officer, Shift Supervisor,Account Manager
Vets Securing America
02.2013 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and address potential hazards or security breaches.
- Assisted in emergency response procedures during incidents to maintain safety protocols.
- Learned and utilized surveillance equipment for real-time monitoring of designated areas.
- Collaborated with team members to enhance communication and response efficiency.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Mentored junior managers, fostering skill development and enhancing team productivity across departments.
- Oversaw budgeting processes, ensuring alignment with company goals while managing resources effectively.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
St Michaels Learning Academy
Houston, TXNo Degree - Business Management
Houston Community College
Houston, TXSkills
- Emergency response
- Surveillance equipment
- Access control
- Customer service
- Team leadership
- Budget management
- Incident reporting
- Conflict resolution
- Performance evaluation
- Operational efficiency
- Hazard identification
- CCTV surveillance
- Conflict de-escalation
Timeline
Security Officer, Shift Supervisor,Account Manager
Vets Securing America
02.2013 - Current
High School Diploma -
St Michaels Learning Academy
No Degree - Business Management
Houston Community College