Linda Slipp
San Tan Valley,AZ
Summary
Dynamic Account Manager with a proven track record at Blink EV Charging, adept at fostering customer relationships and boosting sales through strategic account management and problem-solving. Skilled in data entry and product promotions, I excel in improving customer satisfaction and driving product adoption across various sectors. My approach combines effective communication with robust analytical skills to deliver outstanding results.
Overview
24
24
years of professional experience
Work History
Account Manager
Blink EV Charging
San Tan Valley, Arizona
04.2022 - Current
- Developed successful customer relationships to boost sales opportunities.
- Addressed customer questions and concerns regarding products and services.
- Prepared and presented detailed reports on account status, challenges, and growth opportunities to executive leadership.
- Manage a portfolio of 1,900 client accounts, providing personalized service and ensuring customer satisfaction across diverse sectors, including corporate, retail, and municipal clients.
- Provide ongoing training and support to clients on product usage, maintenance, and troubleshooting to improve users' overall experience and maximize product adoption.
Customer Service Representative
Brighton Collectibles
City Of Industry, California
01.2001 - 01.2022
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Updated databases with new and modified customer data.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Education
Public Health Relations
Mount San Antonio College
Walnut, CASkills
- Monitor online orders
- Manage account collections
- Billing and monthly reconciling
- Problem solving/internal processes
- Data entry
- Product Promotions
- Inventory control/shipping
- Setting up CTEP complaint
- Setting fleets
- Conduct portal trainings
Timeline
Account Manager
Blink EV Charging
04.2022 - Current
Customer Service Representative
Brighton Collectibles
01.2001 - 01.2022
Public Health Relations
Mount San Antonio College
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