Linda Taimanglo
Graham,WA
Summary
Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems. Reliable medical office professional offers many years of experience working in busy settings with high patient volumes. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
12
12
years of professional experience
Work History
Medical Receptionist
Multicare Center of Weight Loss & Wellness
Tacoma , WA
2022.05 - Current
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Called patients to confirm scheduled appointments and obtain additional details.
- Entered insurance, demographics and health history into patient database.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Processed patient payments and scanned identification and insurance cards.
- Informed patients of financial responsibilities prior to rendering services.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Retail Sales Coordinator
Camping World RV Sales
Fife , WA
2013.07 - 2022.05
- Responded to customer inquiries and provided assistance in locating items.
- Organized store shelves, displays, and inventory according to planograms.
- Greeted customers upon arrival and provided assistance with product selection.
- Maintained accurate records of sales transactions utilizing a Point-of-Sale system.
- Monitored stock levels and restocked merchandise as needed.
- Created weekly reports on sales performance and submitted to management team.
- Assisted customers with returns or exchanges following company policy.
- Tracked orders from vendors and ensured timely delivery of products.
- Provided feedback to the management team regarding customer service issues.
- Developed relationships with key customers to increase loyalty and repeat business.
- Analyzed data from daily sales reports to identify trends in customer purchases.
- Generated purchase orders for new merchandise based on projected demand.
- Coordinated events such as store openings, special promotions, or product launches.
- Assisted in training new employees on store policies and procedures.
- Resolved customer complaints in a professional manner while upholding company standards.
- Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Field Canvasser
Renewal By Anderson
Seattle , WA
2012.05 - 2013.06
- Responded to customer inquiries and provided assistance in locating items.
- Organized store shelves, displays, and inventory according to planograms.
- Greeted customers upon arrival and provided assistance with product selection.
- Maintained accurate records of sales transactions utilizing a Point-of-Sale system.
- Monitored stock levels and restocked merchandise as needed.
- Created weekly reports on sales performance and submitted to management team.
- Conducted door-to-door canvassing to obtain signatures for petition initiatives.
- Developed and implemented outreach strategies to engage potential supporters of the campaign.
- Organized and attended community events, meetings, and rallies to promote awareness of the organization's mission.
- Built relationships with local businesses and organizations to increase support for the cause.
- Provided accurate information about campaigns and initiatives to constituents in a timely manner.
- Collected data from field visits, including detailed notes on conversations with constituents.
- Attended training sessions related to field operations techniques, customer service skills.
- Collaborated with other staff members to create effective messaging materials such as flyers or brochures.
- Walked many miles daily to obtain signatures and register voters.
- Maintained professional interaction atmosphere to achieve high contact rates and respect people's personal spaces.
- Initiated contact with people in public areas and spaces to take surveys or sign petitions.
- Recruited other canvassers to strengthen campaign outreach potential.
Education
High School Diploma -
Washington High School
Tacoma, WA2011-06
Skills
- Medical Transcription
- Payment Collection
- Medical Terminology
- Mail Management
- Records Management
- HIPAA Compliance
- Referral Verification
- Insurance Verification
- Front Desk Operations
- Patient Registration
- Patient callbacks
- Appointment management
- Co-payment collection
- Patient Scheduling
Timeline
Medical Receptionist
Multicare Center of Weight Loss & Wellness
2022.05 - Current
Retail Sales Coordinator
Camping World RV Sales
2013.07 - 2022.05
Field Canvasser
Renewal By Anderson
2012.05 - 2013.06
High School Diploma -
Washington High School
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