Linda Thao
Oroville,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Lead
Little Caesars
08.2016 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
- Established positive rapport with customers and staff members alike through strong communication skills.
- Evaluated employee performance regularly, providing constructive feedback for growth opportunities within the team structure.
Crew Member
Little Caesars
09.2014 - 08.2016
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
Education
Associate of Science - Nursing
Butte College
Oroville, CA05.2024
Skills
- Teamwork
- Adaptability
- Positive Attitude
- Strong verbal and written communication
- Shift Scheduling
Certification
- Basic Life Support and First Aid 05/2022-05/2024
Languages
English
Native or Bilingual
Hmong
Native or Bilingual
Timeline
Shift Lead
Little Caesars
08.2016 - Current
Crew Member
Little Caesars
09.2014 - 08.2016
Associate of Science - Nursing
Butte College