Linda Truong
New York,NY
Summary
Experienced hospitality professional with extensive background in restaurant and nightlife management, fine dining service and guest relations. Proven ability to lead teams, optimize operations, and deliver exceptional experiences in high-volume, high-profile environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Door Host
ZZ’s Club
New York, USA
09.2025 - Current
- Check in members and validate guest passes
- Assign reservations
- Maintain and update member profiles
- Ensure efficient communication with other staff members including management for seamless operation
General Manager
Casa Mezcal / Amaya
New York, USA
10.2018 - 03.2020
- Oversaw all front and back-of-house operations for a high-volume Mexican restaurant and bar, managing a team of servers, bartenders, and kitchen staff.
- Hired, trained, and supervised employees to maintain excellent service standards and efficient workflow.
- Developed and implemented strategies to increase daily sales and improve customer satisfaction.
- Managed scheduling, payroll, and inventory to optimize labor costs and reduce waste.
- Coordinated special events and private parties, ensuring seamless execution and maximizing revenue opportunities.
- Maintained compliance with health, safety, and sanitation regulations at all times.
- Cultivated strong relationships with guests, fostering repeat business and positive word-of-mouth referrals.
Maitre D’
La Grenouille
New York, USA
05.2018 - 10.2018
- Welcomed and seated high-profile guests in a renowned fine dining environment, ensuring exceptional service and a memorable guest experience.
- Managed daily front-of-house operations, including reservations, table assignments, and special requests for VIP clientele.
- Coordinated closely with kitchen and service teams to maintain smooth service flow during peak hours.
- Trained and supervised host staff to deliver attentive, courteous, and efficient service in line with the restaurant’s elevated standards.
- Resolved guest concerns with discretion and professionalism, maintaining the establishment’s prestigious reputation.
General Manager
Happy Ending, LLC.
New York, USA
05.2015 - 08.2016
- Directed daily operations of a busy nightlife venue, including bar, lounge, and event services.
- Recruited, trained, and managed staff to deliver exceptional guest experiences in a fast-paced environment.
- Oversaw financial management, including cash handling, bank deposits, and budget controls.
- Coordinated with promoters and entertainment teams to plan and execute successful events and parties.
- Monitored inventory levels, ordering supplies and managing vendor relationships to ensure continuous service.
- Handled guest inquiries and resolved concerns promptly to uphold the venue’s reputation and maintain high customer satisfaction.
Education
Bachelor’s Degree - Fine Arts
School of Visual Arts
New York, NYSkills
- Special Events
- Staffing
- Payroll
- POS systems: Toast, Aloha, Micros, Resy, Sevenrooms
- Guest Relations
- Team Leadership
- Operations Management
Certification
Food Handler Certification
Timeline
Door Host
ZZ’s Club
09.2025 - Current
General Manager
Casa Mezcal / Amaya
10.2018 - 03.2020
Maitre D’
La Grenouille
05.2018 - 10.2018
General Manager
Happy Ending, LLC.
05.2015 - 08.2016
Bachelor’s Degree - Fine Arts
School of Visual Arts