Hi, I’m
Nicole Chambers
Woodridge,IL
Summary
Detail-oriented professional with superb people skills. Engaging and helpful coordinator, receptionist, and greater. Well rounded employee who is always striving to learn and grow.
Overview
6
years of professional experience
Work History
Beatrix
Host
07.2023 - Current
Job overview
- Responsible for seating 600+ guests per shift
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
Four Seasons Hotel
Spa Coordinator
06.2022 - 06.2023
Job overview
- Created practitioner schedules
- Booked 20+ massages and facials per day
- Hosted group events (baby showers, bridal showers, anniversaries)
- Sold high end skin care, beauty and wellness products
- Maintained professional, luxurious environment
- Communicated with high profile brands and clients.
- Answered questions about spa, treatments offered and spa's amenities
- Grew repeat client base through effective marketing and customer service
Esalen Institute
Full Time Attendant
03.2021 - 06.2022
Job overview
- Scheduled appointments for high end clients
- Collected payment and processed tips
- Delivered top tier customer service
- created practitioner schedules
- Completed weekly and monthly inventory
- Maintained positive and clean environment
City of San Jose
Senior Recreation Leader
05.2018 - 10.2020
Job overview
- Developed enrichment activities for wide variety of age groups
- Staff scheduling
- Daily attendance
- Updated monthly calendar, and promoted upcoming events
- Trained new and returning staff
City of San Jose
Recreation Leader
05.2018 - 10.2019
Job overview
- Led daily activities for wide age range of participants
- Monitored safety
- Documented incidents
- Demonstrated flexibility and worked at different events and locations.
Starbucks
Barista
07.2017 - 05.2018
Job overview
- Made/served drinks, food, and memorized menu
- Handled money
- Maintained clean, organized environment
- Multitasked
Education
Cabrillo College, Aptos, CA
College of DuPage, Glen Ellyn, IL
Skills
- POS and booking Software
- Group Reservations Management
- Special Events
- Cash Management
- Communication Skills
- Customer Service
- Inventory management
- Appointment Setting
- Special Events
- Intake Forms
- Staff Scheduling
References
References available upon request
Timeline
Host
Beatrix
07.2023 - Current
Spa Coordinator
Four Seasons Hotel
06.2022 - 06.2023
Full Time Attendant
Esalen Institute
03.2021 - 06.2022
Senior Recreation Leader
City of San Jose
05.2018 - 10.2020
Recreation Leader
City of San Jose
05.2018 - 10.2019
Barista
Starbucks
07.2017 - 05.2018
Cabrillo College
College of DuPage
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