Summary
Overview
Work History
Education
Skills
Timeline
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Linda Young

Fayetteville ,GA

Summary

Professional with strong experience in financial operations and cash management. Adept at ensuring accurate and timely processing of payments and reconciliations. Known for effective teamwork, adaptability, and delivering consistent results. Skilled in accounts receivable, ERP systems, and problem-solving. Reliable and focused on maintaining financial accuracy and efficiency.

Overview

40
40
years of professional experience

Work History

Cash Application Specialist

Deluxe
01.2020 - 11.2024
  • Applied cash and wires to corresponding customer accounts based on remittance details provided by customers.
  • Assisted with month-end close procedures, including account reconciliations and variance analysis reporting.
  • Expedited resolution of unapplied credits by working closely with billing departments to address discrepancies promptly.
  • Ensured compliance with company policies and relevant regulations through diligent monitoring of cash application activities.
  • Collaborated with customers to resolve disputes.
  • Maintained accurate records of customer payments.
  • Used data entry skills to accurately document and input statements.
  • Identified and communicated customer payment discrepancies and worked directly with collections team for research and resolution.
  • Promoted a positive work environment by collaborating with colleagues and sharing knowledge on best practices in cash application processes.
  • Responded to customer concerns and questions on daily basis.
  • Utilized various software programs to process customer payments.
  • Handled account payments and provided information regarding outstanding balances.

Cash Application Specialist

Synchrony Financial, GE Capital
11.2004 - 12.2019
  • Applied cash and wires to corresponding customer accounts based on remittance details provided by customers.
  • Assisted with month-end close procedures, including account reconciliations and variance analysis reporting.
  • Used data entry skills to accurately document and input statements.
  • Maintained accurate records of customer payments.
  • Collaborated with customers to resolve disputes.
  • Developed strong relationships with customers, fostering trust and facilitating effective communication related to payments and account balances.
  • Promoted a positive work environment by collaborating with colleagues and sharing knowledge on best practices in cash application processes.
  • Identified and communicated customer payment discrepancies and worked directly with collections team for research and resolution.
  • Maintained thorough documentation of all cash applications, ensuring a clear audit trail for financial review purposes.
  • Responded to customer concerns and questions on daily basis.
  • Utilized various software programs to process customer payments.
  • Handled account payments and provided information regarding outstanding balances.
  • Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Cash Application Specialist

GE
02.1998 - 11.2004
  • Applied cash and wires to corresponding customer accounts based on remittance details provided by customers.
  • Assisted with month-end close procedures, including account reconciliations and variance analysis reporting.
  • Ensured compliance with company policies and relevant regulations through diligent monitoring of cash application activities.
  • Used data entry skills to accurately document and input statements.
  • Maintained accurate records of customer payments.
  • Collaborated with customers to resolve disputes.
  • Promoted a positive work environment by collaborating with colleagues and sharing knowledge on best practices in cash application processes.
  • Identified and communicated customer payment discrepancies and worked directly with collections team for research and resolution.
  • Responded to customer concerns and questions on daily basis.
  • Utilized various software programs to process customer payments.
  • Supported credit control efforts by accurately applying payments against outstanding invoices, reducing delinquency rates.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

Avation Boatswains Mate

US Navy
06.1984 - 01.1987
  • Supported emergency response efforts when needed by applying quick thinking and problem-solving skills under pressure situations.
  • Ensured aircraft safety by performing thorough pre-flight and post-flight inspections.
  • Serviced aircraft fuel, oil, air, hydraulic and other systems to prepare flights for takeoff.
  • Handled diverse responsibilities such as towing aircrafts or coordinating ground support equipment placement thereby contributing to smooth flight operations.
  • Ensured proper storage of hazardous materials according to regulatory requirements while maintaining a safe working environment.
  • Assisted in the training of new plane captains, enhancing team efficiency and knowledge transfer.
  • Completed careful pre-flight checks and post-flight briefings to maintain safety standards.
  • Maintained detailed records of aircraft maintenance, ensuring timely repairs and optimal performance.
  • Managed aircraft fueling operations, adhering to strict safety guidelines and procedures.
  • Demonstrated exceptional decision-making abilities during high-pressure situations, maintaining a calm demeanor and focusing on passenger safety.
  • Served as a reliable and dependable team member, consistently completing assigned tasks and supporting fellow crew members as needed.
  • Conducted aircraft walk-arounds before entering cockpit for flight and upon completion of each flight.
  • Identified potential hazards during routine inspections, preventing accidents and costly damages.
  • Led by example in adhering to uniform and professional standards, reinforcing airline's commitment to excellence.
  • Fostered teamwork and communication among crew members, leading to smoother flight operations and enhanced safety.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Education

High School Diploma -

Captain Shreve High School
Shreveport, LA
05-1984

Skills

  • Accounts receivable
  • Microsoft Excel proficiency
  • Cash management
  • ERP systems
  • Payment processing
  • Customer service
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Reliability
  • Team collaboration
  • Customer service support
  • Customer account management

Timeline

Cash Application Specialist

Deluxe
01.2020 - 11.2024

Cash Application Specialist

Synchrony Financial, GE Capital
11.2004 - 12.2019

Cash Application Specialist

GE
02.1998 - 11.2004

Avation Boatswains Mate

US Navy
06.1984 - 01.1987

High School Diploma -

Captain Shreve High School

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Linda Young