Detail-oriented professional with expertise in office management and event coordination. Known for exceptional customer service and effective communication, consistently ensuring streamlined operations and success.
Overview
2
2
Languages
1
1
Certification
4
4
years of post-secondary education
32
32
years of professional experience
Work History
Office Manager
Zeek’s Small Engine Repair
Jackson, NJ
10.2008 - Current
Managed daily office operations and maintained organized administrative systems.
Coordinated staff schedules and managed service request appointments to enhance workflow.
Oversaw inventory management and ordered supplies for repair services.
Facilitated communication between technicians and customers regarding service updates.
Processed Invoices for services rendered.
Maintained filing systems to streamline document retrieval processes.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Managed, scheduled and coordinated pick-ups and deliveries
Planned and executed company events to foster team engagement and collaboration.
Coordinated meetings, conferences and travel arrangements.
Wedding and Events Planner
Invitations, Favors and Calligraphy by Linda
Jackson, NJ
12.1994 - Current
Kind, Patient and all-around excellent Customer Service.
Coordinated events including venue selection and setup planning.
Executed detailed timelines to ensure smooth event flow and coordination.
Designed personalized invitations and favors to enhance guest experiences.
Facilitated client consultations to understand their vision and preferences for events.
Oversaw event budgeting processes to maintain financial control throughout planning stages.
Trained junior staff on event execution best practices and customer service skills.
Helped with end-to-end event planning process through meetings, walk-throughs and day-of execution.
Developed detailed event plans and timelines to ensure successful execution of events.
Liaised between clients and company to verify contract fulfillment.
Handled client questions and concerns via different communication channels to deliver exceptional customer service.
Designed event themes and coordinated decorations, audio and visual equipment, and promotional materials to enhance event atmosphere.
Utilized event management software to track registrations, payments, and attendee feedback for continuous improvement.
Managed inventory of event supplies and equipment, ensuring availability and condition for upcoming events.
Developed and maintained event timelines, ensuring all tasks were completed on schedule.
Negotiated contracts with venues, caterers, and entertainment providers to secure favorable terms and pricing.
Worked with professional and trade associations to create memorable and successful events.
Designed contracts and collected fees for all merchandise.
Developed creative themes and design concepts for various celebrations and gatherings.
Managed vendor relationships to ensure timely delivery of services and products.
Designed and implemented all gifts and hotel baskets for out of town guests.
Designed and Produced Invitations, Programs and other personalized event-specific materials
Captured high-quality images for Clients’ Events.
Collaborated with clients to understand their vision and preferences.
Edited photographs using industry-standard software to enhance visual appeal.
Coordinated logistics for on-location shoots.
Maintained an organized digital archive of photographs for client access and review.
Photographed special events, parties, and portraits.
Edit photos using Adobe Photoshop and other software applications.
Set up lights, backdrops, and props for shoots and events.
Delivered quality products within deadlines.
Collaborated with clients to plan shoots.
Consult with clients to understand their needs and preferences for a photo shoot.
Advise on appropriate poses, props, and backgrounds for each shot taken.
Compose creative shots from different angles that are visually appealing.
Explained price and package details to customers.
Cropped, manipulated, and performed color balance for final images.
Planned and obtained original shots using innovative thinking and new techniques.
Develop film, print photos, and make digital copies of existing photos.
Saved and archived images and maintained master image library for future use.
Organize and store digital photographs, negatives, and prints in an orderly fashion.
Create portfolios for clients to showcase work.
Developed creative concepts and themes for photo shoots
Edited and retouched photos using Adobe Photoshop and Lightroom to enhance image quality.
Organized and archived digital photographs efficiently for easy access and retrieval.
Created and maintained an online portfolio to showcase photography work and attract new clients.
Coordinated with printing services to produce high-quality prints and photo books for clients.
Maintained up-to-date knowledge of photography trends, techniques, and equipment.
Negotiated contracts and fees with clients, ensuring clear communication of deliverables.
Took pictures of individuals, families, and small groups in studio or on location.
Reviewed sets of photographs to select best work.
Uploaded digital images for editing, archiving and electronic transmission.
Created artificial light using flashes and reflectors.
Used traditional or digital cameras along with tripods, filters and flash attachments.
Tested equipment prior to use, verifying good working order.
Manipulated and enhanced scanned or digital images using computers and specialized software.
Directed activities of workers setting up photographic equipment.
Facilitated general office operations by scheduling appointments, keeping books and ordering supplies.
Addressed Invitations and Announcements in Elegant / Beautiful Calligraphy.
Provided personalized consultations for event invitations and stationery needs.
Curated a portfolio showcasing a range of calligraphic styles and projects.
Adapted artistic approach based on individual customer specifications.
Conducted demonstrations at public events to promote the art form.
Maintained an inventory of supplies necessary for calligraphy jobs.
Drafted sketches to illustrate design concepts and ideas.
Created unique lettering designs and typography for client needs.
Created series of rough sketches for review, revision and approval.
Utilized digital tools and software for graphic design and digital art creation.
Maintained portfolios of artistic work to demonstrate styles, interests and abilities.
Used pens and ink, watercolors or computer software to create artwork.
Marketed artwork through brochures, mailings or wesites.
Created my own line of Invitations and Announcements..
Education
Bachelor of Arts - Graphic Design
Fairleigh Dickinson University
Teaneck, NJ
09.1980 - 05.1984
Skills
Office management
Administrative oversight
Office administration
Scheduling and calendar management
Scheduling appointments
Event coordination
Meeting planning
Travel coordination
Customer service
Customer relations
Conflict resolution
Effective communication
Clear oral/written communication
Attention to detail
Organizational skills
Data entry
Invoice processing
Billing
Bookkeeping
Clerical support
Administrative support
Employee training
Training and coaching
Performance improvement
Strategic planning
Workflow planning
Office management software
Human resources
Mail handling
Technical support
Technical support
Languages
English
Native/ Bilingual
German
Elementary
Certification
Awarded “The General’s Certificate of Merit” for outstanding service and dedication to The American Red Cross.