Linda Aurora Nunes
Buhl,ID
Summary
Results-oriented Retail Manager with expertise in driving sales and optimizing operations. Recognized for enhancing customer satisfaction and team performance through effective leadership. Holds diverse experience in bookkeeping and accounting support, ensuring accurate financial recordkeeping across various industries.
Overview
1
1
Language
1
1
year of post-secondary education
18
18
years of professional experience
Work History
Bookkeeping Assistant
Nunes Family Dairy
Buhl-1, ID
09.2022 - Current
- Processed invoices and payments using accounting software.
- Assisted in reconciling bank statements to ensure financial accuracy.
- Maintained accurate financial records for dairy operations and transactions.
- Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
- Maintained sales records with payment details and invoices.
- Communicated effectively with vendors regarding payment inquiries and discrepancies.
- Organized and filed financial documents for easy retrieval and reference.
- Provided customer service regarding billing inquiries.
Client Relationship Consultant
US Bank
Twin Falls, Idaho
10.2021 - 09.2022
- Initiated contact with potential clients to discuss loan options, generating new loans and deposits to help achieve company production goals.
- Advised customers on various bank products and financial options to enhance their financial decision-making.
- Identified customer needs promptly and efficiently, ensuring tailored solutions were provided.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Opened, closed and updated accounts for customers.
- Communicated lending decisions to customers.
- Balanced cash drawers daily for accuracy. and ATM cash.
- Maintained positive working relationship with fellow staff and management.
Store Manager
Bohme Boutique
Twin Falls, Idaho
06.2021 - 10.2021
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Trained sales associates on product features and sales techniques, enhancing their ability to engage customers effectively.
- Coached sales associates on product knowledge using diverse training tools, improving their confidence in customer interactions.
- Scheduled and led weekly store meetings to communicate sales promotions and new inventory, fostering open dialogue for employee feedback.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
- Coordinated staff schedules to optimize coverage during busy hours.
- Recruited, trained and supervised new employees.
- Rotated merchandise and displays to feature new products and promotions.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Prepared monthly reports on sales figures, expenses, profits.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Implemented security measures to safeguard store assets
- Approved regular payroll submissions for employees.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- significantly increasing customer satisfaction ratings by coaching and training.
Store Director
JCrew Factory
09.2017 - 06.2021
- Managed daily store operations, ensuring efficient workflow and addressing operational challenges.
- Led team of customer-focused individuals to drive sales growth and resolve issues for enhanced customer and employee satisfaction.
- Upheld great standards of leadership for Company , consistently leading by example. Consistently Exceeding inventory expectations and shrink goals.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Staff training of associates and Management team
- Trained new employees and management team on protocols and customer service standards.
- Developed management and associate schedules to optimize staffing levels.
- Merchandising, executing floor sets.
- Inventory control and loss prevention.
- Conducted thorough business analysis to identify trends and opportunities.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Received several awards for leader in attaining JCrew credit cards and other performance awards
- Winner of Golden ticket award for best in performance for 2019
CO-Manager
Eddie Bauer
Boise, Idaho
07.2008 - 09.2017
- Managed daily operations to ensure efficient store functionality and customer satisfaction.
- Trained and mentored staff on sales techniques and product knowledge.
- Recruited new staff members through job postings, interviews, and reference checks.
- Managed the hiring process for new associates and provided comprehensive staff training.
- Developed weekly schedules for associates to ensure adequate staffing levels.
- Facilitated team meetings to enhance communication and align on objectives.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Implemented loss prevention strategies to minimize shrinkage risks.
- Monitored inventory levels and implemented loss prevention measures to safeguard assets.
- Maintained inventory levels by ordering supplies and tracking sales.
- Executed visual merchandising strategies and arranged floor sets to increase product visibility and customer engagement.
- Developed visual merchandising strategies to enhance product displays.
- Resolved customer disputes in a professional manner while maintaining high levels of customer satisfaction.
- Oversaw compliance with company policies and retail standards consistently.
- Supported promotional campaigns by coordinating marketing activities and materials.
- Conducted business analysis to identify trends and improve operational effectiveness.
- Received various awards for overall achievement and outstanding performance in sales and customer service.
Education
Realator - Realtor License
Boise Real Estate School
Boise , Idaho 09.2025 - 08.2026
Skills
- Financial reporting
- Financial reconciliation
- Payroll processing
- Payroll administration
- Invoice processing
- Invoice reconciliation
- Expense management
- Cash flow management
- Budget forecasting
- Data entry accuracy
- POS System
- Point of sale expertise
- Inventory management
- Inventory control, loss prevention
- Market analysis
- Employee onboarding
- Client account management
- Analytical thinking
- Problem Solving
- Time management
- Professional organization
- Office suite expertise
- Microsoft office (word, excel,Powerpoint)
- Windows and Mac
- Administrative support
- Staff scheduling
- Employee onboarding
- Talent acquisition
- Staff development
- Team building
- Effective leader
- Professional organization
- Visual merchandising
- Healthcare billing
- Staff management
- Accounting support
- Revenue tracking
- Cost analysis
- Typing 50
- Cash flow management
- Administrative support
- Staff management
- Accounting support
Hobbies
Sewing, quilting
Languages
Portuguese
Professional
Timeline
Realator - Realtor License
Boise Real Estate School
09.2025 - 08.2026
Bookkeeping Assistant
Nunes Family Dairy
09.2022 - Current
Client Relationship Consultant
US Bank
10.2021 - 09.2022
Store Manager
Bohme Boutique
06.2021 - 10.2021
Store Director
JCrew Factory
09.2017 - 06.2021
CO-Manager
Eddie Bauer
07.2008 - 09.2017