Linda Dianne Anderson
Henderson,NV
Summary
I last worked in 2020. My husband was terminally ill and I did not return to work after the Covid shutdown.
My last position was in a fast paced real estate office. Besides real estate, the office also rented storage units and rented U-Haul equipment. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Attentive and personable office manager bringing 30+ years of administrative support experience in various office environments. Reliable with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills. Resourceful and experienced offering expertise in customer service, travel coordination and file management. Dedicated team member with high attention to detail and strong organizational skills. Handles multiple projects simultaneously with high degree of accuracy. Meticulous administrative assistan offering 30+ years of experience providing administrative support in real estate, law office, auto dealership and insurance industry. Successful at preparing agendas, scheduling meetings and following up on action items.
Overview
21
21
years of professional experience
Work History
Office Administrative Assistant
Southern Missouri Realty
Cabool, Missouri
01.2015 - 03.2020
- Provided clerical support to company employees by copying, faxing and filing documents.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Responded to inquiries from callers seeking information.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Office Assistant
Towns End Storage
Cabool, Missouri
01.2015 - 03.2020
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Appraised situation and information to give customers appropriate answers regarding storage matters.
Rental Agent
Towns End Uhaul
Cabool, Missouri
01.2015 - 03.2020
- Implemented rental asset processes and cleanliness standards.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Drafted quotes, confirmed orders and managed transfers to handle rental needs efficiently.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
Administrative Executive
Ozark Trail Board Of Realtors
Houston, Missouri
06.2014 - 07.2017
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Collected data, input records and protected electronic files.
- Maintained protocol throughout routine work days and special events.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Filed paperwork and organized computer-based information.
- Answered high volume of phone calls and email inquiries.
- Worked with senior management to initiate new projects and assist in various processes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Managed and reviewed filing and office systems.
- Took notes and dictation at meetings.
- Coordinated events and worked on ad hoc projects.
- Executed basic banking and bookkeeping tasks.
- Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
- Wrote reports, executive summaries and newsletters.
Office Assistant
Re/Max Farm And Home Realty
Houston, Missouri
01.2013 - 01.2015
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Developed correspondence letters, memos and emails.
- Coordinated, scheduled and arranged business meetings and travel calendars.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Supported staff on special assignments and ad hoc projects.
Skills
- Multitasking and Time Management
- Answering Phones
- Database Entry
- Spreadsheet Development
- Document and File Management
- Ease with Computers and Technology
- Database and Client Management Systems
- Payroll Preparation
- Office Equipment Operation
- Multi-Line Telephone Systems
- Computers and Technology
- Confidentiality and Data Protection
- Strong Organizational Skills
- Business Correspondence
- Office Supplies and Inventory
- Billing and Invoicing
- Appointment Coordination
- Customer Satisfaction
- Customer Inquiries
- Visitor Relations
- Meeting Support
- Inquiry Requests
- Customer Care
- Correspondence Writing
- Mail Routing and Distribution
- Website Updating
- Staff Orientation and Training
- Informational Materials
- Clerical Staff Oversight
- Social Media Updating
- Writing and Editing Skills
- Supply Restocking
- Highly Efficient and Productive
- Cash Drawer Management
- Reminder Calls
- Administrative Procedures
- Information Updates
Timeline
Office Administrative Assistant
Southern Missouri Realty
01.2015 - 03.2020
Office Assistant
Towns End Storage
01.2015 - 03.2020
Rental Agent
Towns End Uhaul
01.2015 - 03.2020
Administrative Executive
Ozark Trail Board Of Realtors
06.2014 - 07.2017
Office Assistant
Re/Max Farm And Home Realty
01.2013 - 01.2015