Committed individual with extensive experience at Toray Plastics Inc., Background in documentation, leadership and most recently 5 years of experience in Quality Control as a Properties Testing Specialist.
Overview
26
26
years of professional experience
Work History
Shift Supervisor
Toray Plastics Inc.
Front Royal, VA
05.1999 - 04.2025
Trained new employees and delegated daily tasks and responsibilities.
Enforced company policies and regulations with employees.
Ensured smooth operations by effectively managing resources and staff allocation.
Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
Properties Testing Specialists
Toray Plastics Inc.
Front Royal, VA
05.1999 - 04.2025
Collaborated with cross-functional teams to ensure high-quality products were delivered on time.
Maintained up-to-date knowledge of industry standards and advancements, applying new techniques as appropriate for better results.
Contributed to higher customer satisfaction ratings by validating product functionality against requirements specifications.
Testing of raw materials.
Creating Certificate of Analysis (COA) for customers.
Inspected products for imperfections.
Enhanced test coverage through thorough identification of critical test scenarios.
Performed tests on product such as Tensile and Elongation, Compression Strength, and flammability testing.
Calibrated test equipment.
Document Control and Training Specialist
Toray Plastics Inc.
Front Royal, VA
05.1999 - 04.2025
Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
Developed training handbooks, computer tutorials and reference materials.
Spearheaded updates to existing training materials to maintain relevance with industry best practices and evolving organizational needs.
Trained and mentored new personnel hired to fulfill various roles.
Assisted in analyzing and assessing training and development needs for organizations, departments and individuals.
Streamlined onboarding process for new hires, resulting in reduced time to productivity.
Established a mentorship program to facilitate knowledge sharing between experienced employees and new hires, enhancing overall team performance.
Wrote detailed work instructions on equipment on the production floor.
Worked with Safety Coordinator to identify, correct and train on safety hazards to make our workplace safer.
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