Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Generic

Linda M. Garcia

Sales / Customer Service / Negotiations
San Diego,CA

Summary

Sales Professional with experience in telemarketing, lead generation, cold calling, vendor negotiations and follow ups. Proven track record of improving overall sales, reducing overhead and increasing gross profit. Efficient decision-maker with strengths in all areas of day-to-day business with impeccable attention to customer service, repeat business and referrals. Certificate of automotive sales training from California's Sales Training Academy.

Overview

2024
2024
years of professional experience
5
5
years of post-secondary education
4
4
Languages

Work History

Sales Professional / Operations Manager

USA Computer Link
2 2004 - 5 2020


  • Telemarketing Generated new customer leads via phone across the hotel industry throughout the U.S.
  • Sales Proposals Created email sales proposals for prospective customers
  • Marketing Strategies Developed and implemented tools to open new accounts and to retain existing customer base
  • Vendor Negotiations Resulting in 10% increased Gross Profit margin
  • Customer Retention Launched monthly customer service calls to existing customer base resulting in repeat business



Office Manager

Multi Ventures, Inc.
05.2023 - 02.2024
  • A/R and A/P Responsible for processing and depositing all incoming checks/ACH payments such as rent, vendor credits, owners' checks etc. and paying the company's invoices, including vendor bills, property taxes, income taxes, donations and more
  • Payroll Processed payroll for all employees through PayChex on a biweekly basis
  • Accounting Managed the company's books and bank registers through Rent Manager and Quicken while assisting the CPA with creating monthly Cash Flow reports and other reports needed for quarterly financials
  • CAMS (Common Area Maintenance) Assisted the Property Manager with calculating and invoicing tenants for their responsible shares of CAM charges
  • Cash Management Oversaw the daily available cash balances for over a dozen bank accounts, notifying the owners of possible cash transfers needed from Money Market and/or brokerage accounts

Tax Administrator

Realty Income Via Robert Half
08.2022 - 03.2023
  • Responsible for all incoming mail for the Finance and Accounting Departments.
  • Identified incoming mail documents for proper distribution
  • Involved in implementing a new internal mail dashboard for digital distribution via Microsoft SharePoint
  • Prepared Real Estate Property Tax bills, Assessment Notices and Income & Expense Reports in Yardi to send to Realty Income tenants and/or to Realty Income's Tax Specialists.

Commercial Property Administrator

STREAM Realty Partners Via Robert Half
11.2021 - 2 2022
  • Invoice Coding
  • Contracts
  • Tenant Relationships
  • Accounts Receivable
  • Tenant Utility Bill backs
  • One Time Service Contracts
  • New Vendor Contracts
  • Vendor Scheduling
  • Vendor Termination Notices
  • Tenant Notifications
  • Lease Reviews
  • Software/Programs: Yardi, MS Teams, Adobe, Office 365

Education

Bachelor of Arts - Economics

University of California San Diego
La Jolla, CA
08.2002 - 12.2004

Associate Degree For Transfer -

Pierce College
City Of Los Angeles, CA
02.2002 - 06.2002

Associate Degree For Transfer -

Grossmont College
El Cajon, CA
08.1999 - 12.2001

Skills

    Sales and marketing strategies

    Customer Relationship Building

    Lead prospecting

    Cold-calling

    Vendor Negotiations

    Upselling and Cross Selling

    Customer Retention

Software

Microsoft Office 365

Quickbooks

Salesforce

Yardi

Rent Manager

Interests

Exercise, Writing, Reading, Photography, Travel

Timeline

Office Manager

Multi Ventures, Inc.
05.2023 - 02.2024

Tax Administrator

Realty Income Via Robert Half
08.2022 - 03.2023

Commercial Property Administrator

STREAM Realty Partners Via Robert Half
11.2021 - 2 2022

Bachelor of Arts - Economics

University of California San Diego
08.2002 - 12.2004

Associate Degree For Transfer -

Pierce College
02.2002 - 06.2002

Associate Degree For Transfer -

Grossmont College
08.1999 - 12.2001

Sales Professional / Operations Manager

USA Computer Link
2 2004 - 5 2020

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Linda M. GarciaSales / Customer Service / Negotiations