Summary
Overview
Work History
Education
Skills
Timeline
Generic

LINDA NANA MMERA

Manassas,VA

Summary

Diligent Business Administrator with nine years of experience leading teams through successful corporate operations and sustainable growth. Cooperative facilitator of collaborative organizational structures and sustained productivity. Fiscally responsible budget and finance supervisor, providing oversight in collaboration with CFO and other financial supervisors.

Overview

8
8
years of professional experience

Work History

Relationship Manager

Bank of America
Dumfries, VA
06.2022 - 10.2022

Responsibilities

  • Participated in the Advisor development program online class, meeting and branch team building meetings
  • Took a daily preparation test on Securities Industry Essentials exam,
  • Participated in Human Resources job training such as mortgages, products, AML, Risk and Compliance etc
  • Maintained knowledge on banking products and distribution to provide optimal service support.
  • Scored 68% on SIE final exams.

Skills I applied in this role: Self motivating, Objectivity, Independence.


International Project Support

IBTCI
Vienna, VA
02.2022 - 02.2022

Responsibilities

  • Reviewed project materials and deliverables for adherence to methodologies and procedures.
  • Performed data gathering and research to support sourcing and cross-functional projects.
  • Arranged internal meetings, provided supporting information and arranged catering.
  • Handled technology and equipment issues
  • Provided administrative support such as recruitment, staffing and requisition logistics


Group Head

Private Bank Guaranty Trust Bank (Ghana) Ltd
Accra, Ghana
01.2018 - 01.2019

Responsibilities

  • Strengthened the security on affluent customers accounts viewing access by deploying feedback on surveys which boosted customers confidence in the bank leading to an overall growth performance by 45%
  • Achieved group customer acquisition growth by 40% by providing tailored services such as increasing investments rates, sponsoring business network events, and surprising them with birthday gifts which led to the expansion of our network and referrals
  • Presented monthly, quarterly, and yearly performance of the group at management meetings
  • Supersized the preparation of loan and signed off all group transactions for processing
  • Successfully managed three branches by supporting and directing a team of fifteen officers to comply with banking directives and regulations
  • Prepared financial material outlining the group performance compared to the budget, forecast and prior year.

Skills I applied in this role: Managerial leadership Presentation, Research and Analytical skills

Private Bank Relationship Manager

Guaranty Trust Bank (Ghana) Ltd
01.2015 - 01.2017

Responsibilities

  • Managed a portfolio of 500 affluent customers by attending to all banking requests such as loans, transfers, and deposits
  • Provided superior support and advice to customers based on financial market trends, customers personal goals, customers' demands and financial aspiration
  • Responsible for all aspects of managing and expanding the Private Bank Portfolio by successfully capturing, maintaining, and growing a portfolio of affluent customers in the retail bank.

Personal Assistant

Vodafone Ghana
Accra, Ghana
01.2013 - 01.2014

Responsibilities

  • Managed all media and public relations inquiries and served as a central point of contact for vendors.
  • Coordinated meetings, diary management, travel schedules and reservations for executive management.
  • Managed the departmental expenses on event and logistics by championing negotiations with vendors and managing SAP on vendor request.
  • Worked closely with 6 division within the finance department.
  • Ensured that all minutes and actions are captured accurately and followed up for both weekly and monthly performance and leadership meetings.
  • Actively played a role in, and contributed to, regular team meetings and work streams to support the overall development of the business


Education

MA - International Social Policy

University of Nottingham
2021

MBA - Human Resource Management

University of Ghana
2017

BSc - Business Administration

University of Professional Studies
2012

Skills

    Achievements

  • Ranked fourth best employee in 2017 with an achievement of 100% in target revenue and 95% in deposit by recovering a total cost
  • Achieved 125% in 2013/2014 staff performance rating while serving as a personal assistant
  • Other Skills
  • Microsoft office suite (Word, Excel, and PowerPoint), outlook, Teams, SAP, and BASIS

Timeline

Relationship Manager

Bank of America
06.2022 - 10.2022

International Project Support

IBTCI
02.2022 - 02.2022

Group Head

Private Bank Guaranty Trust Bank (Ghana) Ltd
01.2018 - 01.2019

Private Bank Relationship Manager

Guaranty Trust Bank (Ghana) Ltd
01.2015 - 01.2017

Personal Assistant

Vodafone Ghana
01.2013 - 01.2014

MA - International Social Policy

University of Nottingham

MBA - Human Resource Management

University of Ghana

BSc - Business Administration

University of Professional Studies
LINDA NANA MMERA