Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lindel Then Reyes

The Bronx

Summary

Dynamic IT Solutions Contractor with a proven track record at Guardian Service Industries, Inc., excelling in hardware diagnostics and system troubleshooting. Achieved 98% first-contact resolution while developing bilingual technical problems . Passionate about optimizing processes and enhancing client satisfaction through innovative solutions and effective communication.

Overview

4
4
years of professional experience

Work History

Seasonal Maintenance Worker

Guardian Service Industries, Inc.
Bronx
06.2024 - Current
  • Perform commercial facility maintenance operations
  • (Concurrent with IT Consulting)

IT Solutions Contractor

Self-Employed
Bronx
02.2022 - Current
  • Diagnose/resolve hardware/software issues across 20+ client systems (98% first-contact resolution)
  • Design custom high-performance workstations for creative professionals
  • Develop bilingual technical documentation (English/Spanish)

Operations Associate

The Bronx Zoo | Wildlife Conservation Society
Bronx
02.2022 - 12.2023
  • Managed daily replenishment logistics for 15+ food service locations
  • Optimized delivery routes reducing restocking time by 25%
  • (Concurrent with IT Consulting)

Retail Associate

XIOS
Bronx
01.2023 - 07.2023
  • Troubleshot POS systems and display technology issues
  • Managed customer transactions and inventory during peak hours
  • (Concurrent with Zoo/IT roles)

Kitchen Crew Member

McDonald's
Bronx
11.2021 - 01.2022
  • Operated commercial kitchen equipment in 300+ meal/day environment
  • Maintained 100% compliance with food safety/sanitation standards

Education

High School Diploma -

Academy For Language And Technology
Bronx, NY
01.2017

Skills

  • Hardware Diagnostics
  • Computer Assembly
  • System Troubleshooting
  • A/V Repairs
  • Microsoft 365 (Advanced Excel)
  • Google Workspace
  • Technical Documentation
  • POS Systems
  • Floor Cleaning
  • Lightweight Carpet Extractors (Portable
  • Handheld Steam Cleaners
  • Electric Pressure Washers

Languages

Spanish
Professional
English
Professional

Timeline

Seasonal Maintenance Worker

Guardian Service Industries, Inc.
06.2024 - Current

Retail Associate

XIOS
01.2023 - 07.2023

IT Solutions Contractor

Self-Employed
02.2022 - Current

Operations Associate

The Bronx Zoo | Wildlife Conservation Society
02.2022 - 12.2023

Kitchen Crew Member

McDonald's
11.2021 - 01.2022

High School Diploma -

Academy For Language And Technology

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