Summary
Overview
Work History
Education
Skills
Timeline
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Lindsay Anderson

Nashua

Summary

Skilled and passionate training specialist with patience and drive to educate those to a higher level of understanding. Adept in creating well-rounded curriculum that meets requirements and standards. Eager to leverage a diverse range of talents in a new and engaging professional setting. Committed to team improvement and impacting team success. Strong track record of quickly learning and adapting in new and complex situations.

Overview

11
11
years of professional experience

Work History

Loss Prevention Training Specialist

TJX Companies
08.2022 - Current
  • Facilitates modular teachings to groups of upwards of 10 via teams call and provides in person trainings using adult learning techniques, interactive elements, role plays, and technology delivered trainings.
  • Support District Managers with certification of new associates. Assess and evaluate technical skills for associates and provide feedback.
  • Delivers, monitors and coaches leadership and operational training to new LP associates across 5 brands.
  • Communicate with partners such as the national task force, district management, law enforcement and store level teams.

Loss Prevention Detective

TJX Companies
07.2018 - 08.2022
  • Collaborate with a team of 7 and supported upwards of 28 locations across New England (MA,NH,VT,ME,RI,CT)
  • Conducted safety and security tours of buildings to identify unsafe acts, monitor employee and customer activites
  • Responsible for audits to identify accuracy issues and operational execution areas
  • Initiated and maintained all investigations of dishonest acts, sabotage or accidents of internal and external incidents and ensured policies and procedures were constantly followed
  • Collaboration with law enforcement and investigation teams. Verify proper functioning of physical security systems, such as CCTV, alarms, sensor tag systems, or locks

Coordinator

T.J Maxx
06.2017 - 01.2018
  • Oversee assigned department and attended to customer thoughts, concerns or desires
  • Implement and organize safety and shrink meetings for all associates. Collaborate with surrounding district.
  • Partnered with leaders to adhere to company merchandising techniques and guidelines
  • Cross functional collaborations between store teams and high levels of management
  • Direct and supervise employees engage in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

Sales Associate

Dick’s Sporting Goods
10.2016 - 07.2017
  • Provide customer service by greeting and assisting customers
  • Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays per vendor standars
  • Establish credit policies and operating procedures
  • Formulate pricing policies for merchandise, according to profitability requirements.

Waitress

Your Average Joe’s
01.2015 - 08.2016
  • Serve food and beverages to patrons at tables in dining establishment
  • Check with customers to ensure that they are enjoying their meals, greet customers and relay proper communications skills
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Waitress

Colonial Hotel
09.2014 - 01.2015
  • Served food and beverage to patrons at banquet and/or large formal settings
  • Manage logistics with banquet staff and head chef
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Provided friendly, courteous service to create memorable moments for guests.

Dining Associate

Southgate Nursing Home
01.2013 - 07.2014
  • Served residents orders and relayed to kitchen staff with accuracy, ensuring dietary restrictions were adhere to.
  • Contributed to friendly and professional dining environment by communicating politely and effectively to convey intended meanings.
  • Cleanliness of company environment and provided special requests due to mobility limitations.
  • Coordinated with food preparation staff for time plating and delivery of meals to residents guests to guarantee freshness and acceptable temperature.

Education

GED -

HiSet
Shrewsbury, MA

No Degree - Business

Middle Sex Community College
Billerica, MA
2016

No Degree - Nursing

Mount Wachusett Community College
Gardner, MA
2015

Skills

  • Proficient in Microsoft Word OS, Mac OS, Teams, Microsoft Lists, oracle and kronos
  • Active listening, persuasive communication, deescalation techniques, customer service
  • Handheld Computer Device Software
  • Organization, auditing, book keeping and multitasking
  • Conflict Resolution
  • Excellent Written and Verbal Communication, report writing

Timeline

Loss Prevention Training Specialist

TJX Companies
08.2022 - Current

Loss Prevention Detective

TJX Companies
07.2018 - 08.2022

Coordinator

T.J Maxx
06.2017 - 01.2018

Sales Associate

Dick’s Sporting Goods
10.2016 - 07.2017

Waitress

Your Average Joe’s
01.2015 - 08.2016

Waitress

Colonial Hotel
09.2014 - 01.2015

Dining Associate

Southgate Nursing Home
01.2013 - 07.2014

GED -

HiSet

No Degree - Business

Middle Sex Community College

No Degree - Nursing

Mount Wachusett Community College

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Lindsay Anderson