Lindsay Avery
Product & Engineering Leader
Boise,Idaho
Summary
Results driven product & engineering leader with passion for empowering teams, growth & development of leaders, and delivering high quality/scalable software. Advocate of lightweight processes that enable teams to become more predictable, effective, and efficient. Applies technical background when guiding teams and leaders to create scalable & reliable solutions. Believer in a strong partnerships between engineering, product, design, data science, customer success, and sales. Passion for collaboration, communication, and equitable/logical decision making.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Vice President of Product & Engineering
Skillshare
8 2023 - Current
- Championed data-driven approach to decision-making, using metrics and analytics to guide product enhancements and optimizations.
- Mentored team members, fostering culture of collaboration and professional growth, leading to 44% improvement in eNPS.
- Developed comprehensive product roadmap, guiding team toward achieving long-term growth objectives.
- Streamlined product development processes, reducing time-to-market by 25%, increasing efficiency, and focusing on outcomes over output.
- Achieved significant cost savings through rigorous expense analysis and optimization, saving $1 million annually.
- Led assessment and integration of strategic M&A deal, resulting in successful acquisition of Superpeer and continued integration of their product into our portfolio.
- Led product and engineering evaluation and due diligence process for potential M&A opportunities, ensuring alignment with company goals and strategic objectives, ultimately enhancing our competitive position and driving innovation.
- Executed strategic reduction in force, realigning organization to focus on high-priority initiatives, resulting in 27% reduction in operating costs while maintaining key business objectives and team morale.
Senior Director of Engineering
Skillshare
11.2022 - 08.2023
- Reduced product development time for key projects by implementing agile methodologies and streamlined processes.
- Developed comprehensive training programs for new hires to quickly bring them up to speed with company standards, tools, and methodologies.
- Drove process improvements across all stages of product development lifecycle – from concept to delivery – resulting in increased customer satisfaction rates.
- Spearheaded successful implementation of cross-departmental initiatives that resulted in improved communication, collaboration, and overall efficiency among engineering teams.
Director of Engineering, Direct Ordering
Olo
01.2022 - 10.2022
- Oversee execution of all remote ~30 person engineering group comprised of 4 engineering teams. Teams consist of Engineering Managers, Software Engineers, Quality Advocates and SETs. Members are spread throughout US and Ukraine.
- Manage products that enable 600+ brands (SMB+Enterprise), and 80k+ locations online ordering & delivery needs. Systems process hundreds of millions of transactions per day.
- Implemented OKRs across engineering leadership to accelerate maturing engineering functions in new organizational structure of business units.
- Responsible for hiring & team growth strategies that meet needs of delivering essential product features while adhering to monetary constraints.
- Develop practices for assigning priority & SLO for bugs, security vulnerabilities, and support requests
- Created reports and dashboards to enable teams to understand metrics and encourage them make data driven decisions.
- Spearheading initiative to decrease errors in systems to increase conversions and customer satisfaction & retention.
Director of Engineering
Olo
01.2020 - 01.2022
- Developed Engineering Onboarding program for all new engineering department new hires with 30, 60, and 90 day goals.
- Transitioned 3 teams to scrum and implemented 2 week aligned sprints for ease of team coordination and dependency management.
- Lead decision to pivot from native mobile app to hybrid app to deliver features more effectively, solving 13 month delay in feature delivery between app and websites.
- Directed team to embrace DORA/Accelerate metrics and pushed to transition to CI/CD model to encourage faster feature delivery.
Engineering Manager
Olo
06.2018 - 01.2020
- Managed Guest Engagement team that was responsible for 10+ loyalty and oath integrations and Olo promotions + coupon solution.
- Managed Ordering Web team that implemented new product, Serve, for consolidation of ordering experiences, which increased conversions while decreasing technical debt.
- Executed roll-out of Jimmy John's web integration and completed their custom loyalty integration. Continued support of brand and their custom site.
Development Manager + Lead
The Garrigan Lyman Group
01.2012 - 06.2018
- Managed both full time and contract development team ranging from 7-22 people across US.
- Scoped, architected + developed solutions for clients such as T-Mobile, Microsoft, Philips Healthcare, Eddie Bauer, and Toyo Tires.
- Designed and implemented frameworks & repeatable processes to ensure efficiency in development of solutions and reduce costs.
- Contributed in all areas of full-stack development. Including HTML, CSS, Javascript (vanilla and frameworks/libraries), C#, Java, SQL, etc.
Education
Bachelor of Science - Computer Science
The University of Montana
Missoula, MT 09.1998 - 05.2002
Tools & Systems
Mixpanel, LaunchDarkly, SumoLogic, Datadog, Raygun, TeamCity, Octopus Deploy, Looker, Snowflake, Jira, Confluence, EazyBi, GSuite, Azure, AWS, GCP, Salesforce, Hubspot, Eloqua, Pardot, AEM, Umbraco, Hybris, Sitecore
Skills
Agile Execution (Scrum + Kanban) · Budget Administration · Mentorship + Coaching · Interpersonal Communication + Empathy · Strategic + Tactical · OKR Coach · Software capitalization · Jira/Azure Dev Ops Administration · Compliance adherence · Full Stack Development: C#, Javascript, AngularJS, VueJS, React, AWS, Azure, GCP
Timeline
Senior Director of Engineering
Skillshare
11.2022 - 08.2023
Director of Engineering, Direct Ordering
Olo
01.2022 - 10.2022
Director of Engineering
Olo
01.2020 - 01.2022
Engineering Manager
Olo
06.2018 - 01.2020
Development Manager + Lead
The Garrigan Lyman Group
01.2012 - 06.2018
Bachelor of Science - Computer Science
The University of Montana
09.1998 - 05.2002
Vice President of Product & Engineering
Skillshare
8 2023 - Current
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