Lindsay Baughman
Fort Myers
Summary
Expert in project management and relationship building, I excel in assessing customer needs and delivering innovative designs. Committed to enhancing client experiences through effective communication and exceptional service.
Original Design Consultant with talents in creating new designs in a team environment or independently. Skilled in completing special orders, scheduling, invoicing, and various office tasks. Specialties include meeting high sales goals, presenting various design options and keeping customer service at its highest.
Overview
27
27
years of professional experience
Work History
Design Consultant
Budget Blinds
03.2022 - Current
- Developed customized design solutions based on client preferences and budget constraints.
- Collaborated with installation teams to ensure seamless execution of design plans.
- Conducted thorough consultations to assess client needs and recommend optimal products both verbally and virtually.
- Managed project timelines effectively, ensuring timely delivery of services and products.
- Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
215 Licensed Insurance Agent & CSR
Herndon Carr & Company/Patriot Insurance
09.2011 - 02.2022
- Developed and implemented tailored insurance solutions for diverse client needs.
- Educated clients on policy options, coverage details, and claims processes.
- Managed renewal processes to ensure continuous coverage and client satisfaction.
- Analyzed market trends to recommend competitive insurance products and services.
- Trained junior agents on compliance standards and best practices in customer service.
- Calculated quotes and educated potential clients on insurance options.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
Hospitality Team Member/Manager Director
Carrabba's Restaurant/Horns Grill/Buddha Bar
09.1998 - 11.2008
- Delivered exceptional customer service, ensuring guest satisfaction and loyalty.
- Managed dining area cleanliness, enhancing overall guest experience and ambiance.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new team members on operational procedures and service standards.
- Led team shifts, coordinating tasks to optimize workflow during peak hours.
- Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
- Conducted regular inventory checks for supplies to prevent stock shortages that could affect daily operations negatively.
- Helped resolve conflicts or disputes among guests or team members courteously, maintaining a harmonious working environment.
Education
High School Diploma -
Fort Myers Senior High School
Fort Myers, FL06-1995
Skills
- Design solutions
- Client consultations
- Project management
- Budget management
- Customer service excellence
- Relationship building
- Communication skills
- Client communication
- Customer needs assessment
- Marketing skills
- Client satisfaction
- Originality
Timeline
Design Consultant
Budget Blinds
03.2022 - Current
215 Licensed Insurance Agent & CSR
Herndon Carr & Company/Patriot Insurance
09.2011 - 02.2022
Hospitality Team Member/Manager Director
Carrabba's Restaurant/Horns Grill/Buddha Bar
09.1998 - 11.2008
High School Diploma -
Fort Myers Senior High School