Lindsay Ceballos
Paia,HI
Summary
Dynamic and adaptable persona with a history of excelling in fast-paced environments, notably at Duke's Huntington Beach.
Demonstrates exceptional multitasking and communication abilities, coupled with a continuous learning mindset and leadership qualities infused with Aloha spirit.
Proven track record in enhancing team efficiency through innovative problem-solving and effective interpersonal skills.
Overview
21
21
years of professional experience
Work History
Homemaker
Lahaina, HI And Huntington Beach,CA
04.2009 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Restaurant Hostess
Duke's Huntington Beach
08.2003 - 04.2009
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Maintained guest privacy and confidentiality when handling sensitive information such as reservation details or personal preferences.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
Huntington Beach High School
Huntington Beach, CAEarly Childhood Education
Golden West College
Huntington Beach, CAEarly Childhood Education
Orange Coast College
Costa Mesa, CAHigh School Diploma -
Options For Youth - Signal Hill
Long Beach, CA03.2005
Skills
- Leadership Qualities done with Aloha at all times
- Continuous learning mindset
- Unafraid of learning new levels, skills, jobs, etc
- Physical Fitness
- Multi-tasking Capabilities
- Recordkeeping requirements
- Documentation skills
- Natural sagacity
- Create and maintain a professional yet lively and witty work environment
- Maintain a calm and clear mindset in chaotic or emergency situations
Jiu Jitsu
Found Yanagida Fitness in April after being relocated by GEM to Paia from Lahaina. I have been actively taking their Jiu Jitsu and Strength and Conditioning Classes several times weekly. They have become a huge motivational support system for me mentally and physically.
Timeline
Homemaker
Lahaina, HI And Huntington Beach,CA
04.2009 - Current
Restaurant Hostess
Duke's Huntington Beach
08.2003 - 04.2009
Huntington Beach High School
Early Childhood Education
Golden West College
Early Childhood Education
Orange Coast College
High School Diploma -
Options For Youth - Signal Hill
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