Lindsay Chavez
Mansfield,TX
Summary
Hard-working leader constantly aiming to learn and improve at any given opportunity. Assisting in new store openings after acquiring Rue21 with training new management and setting stores up by merchandising, while maintaining strong communication with home store and staff to ensure proper procedures and tasks are being followed. Managed to keep turnover rate as low as possible to retain talent and develop employees to promote within.
Overview
3
3
years of professional experience
Work History
Store Manager
Charlotte Russe
Grand Prairie, TX
06.2023 - Current
- Maintain open communication with District Manager and District Visual to ensure store product is rotating efficiently and up to company standards.
- Managed team by ensuring tasks are assigned to employees based on each of their strengths and weaknesses.
- Communicating with management on areas of opportunities to further develop them in their roles and prepare them for their next step.
- Focus on top-selling items and ensuring product placement and displays align with customer wants.
- Train members of management for stores within the company in order to run their business as smoothly as possible
- Audit paperwork and store employees to ensure Loss Prevention policies and procedures are being followed with integrity.
- Maintaining a positive connection with customers by greeting and conversing with them to promote a returning clientele base.
Assistant Manager
Charlotte Russe
Grand Prairie, TX
04.2023 - 06.2023
- Maintained a strong and positive relationship with staff and Store Manager.
- Worked side-by-side with Store Manager to ensure their standards and priorities were being met.
- Trained store employees according to Company policies.
- Communicated with store employees to ensure correct steps were being taken to make sales goal on a daily basis by upselling at the register and maintaining a positive attitude with customers.
- Focused on store operations by following opening and closing procedures.
Manager in Training
Charlotte Russe
Grand Prairie, TX
02.2023 - 04.2023
- Positively handled customer complaints and issues by working to find solutions for them and maintaining a calm and professional behavior.
- Provided feedback to underperforming employees and worked with them one-on-one to ensure issue was corrected.
- Delegated tasks given by Store Manager for maximum productivity on the sales floor.
Sales Associate
Charlotte Russe
Grand Prairie, TX
12.2022 - 02.2023
- Handled POS system and cash for sales while ensuring policies and procedures were being followed to reduce any discrepancies or cash loss.
- Ensured store remained neat, clean, and organized.
- Assisted customers by helping them find their desired product and guiding them to the fitting rooms to ensure satisfaction is met.
Team Member
Target
Arlington, TX
11.2021 - 05.2022
- Assisted customers on register while promoting stores credit/debit card program.
- Assisted customers in exchanges and returns.
- Ensured online pick-up orders were delivered in a safe and timely manner.
Skills
- Customer Service
- Problem-Solving
- Store Opening and Closing
- Team Leadership
- Store Merchandising
- Shift Scheduling
- Recruitment and hiring
- Goals and performance
- Work Planning and Prioritization
- Documentation And Reporting
- Strategic thinker
- Sales Strategies
- Loss Prevention
- Personnel development
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Store Manager
Charlotte Russe
06.2023 - Current
Assistant Manager
Charlotte Russe
04.2023 - 06.2023
Manager in Training
Charlotte Russe
02.2023 - 04.2023
Sales Associate
Charlotte Russe
12.2022 - 02.2023
Team Member
Target
11.2021 - 05.2022