Lindsay Coleman
Cedar Park,TX
Summary
Early Learning Tutor and Data Collection Assistant at Kumon, excelling in student progress monitoring and data collection. Adept in customer relationship management and team collaboration, I developed strategies that enhanced student success rates and improved communication with parents, fostering a supportive learning environment. I am skilled in problem-solving in fast-paced environments and experienced with customer service.
Overview
6
6
years of professional experience
Work History
Early Learning Tutor
Kumon Learning Center
Leander, TX
10.2023 - Current
- Tutored preschool, kindergarten, and elementary-aged children in math and reading, with a focus on developing fundamental reading and math skills for future success in academia and beyond.
- Monitored and recorded students' progress, providing detailed reports to parents and teachers.
- Monitored student performance, providing feedback and guidance on areas of improvement.
- Collaborated with other tutors, mentors, staff members on initiatives designed to improve student success rates.
- Developed strategies to improve data collection methods.
- Monitored student progress through regular assessments and data collection.
Manager/Co-founder
Archive Cinema
05.2020 - 10.2023
- Co-founder and interim manager.
- My duties included sourcing content, uploading new products, managing sales, fulfilling orders, ordering supplies, and assisting customers.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Barista
Starbucks
02.2020 - 10.2020
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Handled cash register transactions accurately while ensuring proper money handling procedures were followed at all times.
Receptionist
Texas Performing Arts
06.2019 - 01.2020
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Coordinated pick-up and delivery of express mail services.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Responded to inquiries from internal staff members regarding office operations.
- Assisted with special projects assigned by management when required.
Education
Bachelor of Arts - Sociology
University of Texas
Austin, TX05.2023
Certificate - Forensic Science
University of Texas
Austin, TX05.2023
Skills
- Marketing
- Customer service, sales support
- Cash handling
- Customer relationship management
- Data entry
- Team collaboration
- Communication skills
References
- Tricia Gross, Kumon of Leander Owner, (512) 528-9003 opt. 2
- Tim Rogers, Texas Performing Arts Student Supervisor, (512) 471-4196
- Robert Wilson, Starbucks Supervisor, (512) 785-3268
Timeline
Early Learning Tutor
Kumon Learning Center
10.2023 - Current
Manager/Co-founder
Archive Cinema
05.2020 - 10.2023
Barista
Starbucks
02.2020 - 10.2020
Receptionist
Texas Performing Arts
06.2019 - 01.2020
Bachelor of Arts - Sociology
University of Texas
Certificate - Forensic Science
University of Texas
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