Lindsay Collins
Kingwood,TX
Summary
Dedicated Shift Leader with proven skills in team supervision, conflict resolution, and customer service management. Committed to improving operational efficiency and enhancing customer satisfaction.
Offering strong foundation in leadership and teamwork, coupled with genuine eagerness to learn and grow in dynamic setting. Brings adaptable approach to managing operational processes and problem-solving in high-paced environments. Ready to use and develop organizational and communication skills in any role.
Overview
3
3
years of professional experience
Work History
Shift Leader
Whatabuger
Kingwood, TX
01.2026 - Current
- Supervised team members to ensure efficient food preparation and customer service.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Trained new employees on operational procedures and company standards.
- Assisted in daily cash management and financial reconciliation processes.
- Coordinated shift schedules to optimize workforce efficiency during peak hours.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Implemented quality control measures, enhancing product consistency and safety compliance.
Shift Leader
Dutch Bros
Houston, TX
10.2025 - Current
- Delivered fast, friendly customer service in a high-volume drive-thru environment.
- Prepared coffee and specialty drinks accurately while maintaining quality and consistency.
- Handled multiple customer orders efficiently during peak rush periods.
- Maintained clean, organized workstations and followed food safety standards.
- Worked collaboratively with team members to keep service moving smoothly.
- Built positive customer relationships through upbeat communication and attention to detail.
- Processed payments accurately and balanced speed with service quality.
- Adapted quickly to changing priorities in a fast-paced setting.
- Supported opening, closing, and restocking tasks to keep the shop running efficiently.
- Helped create a positive, energetic customer experience aligned with brand standards.
Team Member
Whataburger
Kingwood, TX
08.2023 - 12.2025
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated cash register efficiently, handling transactions accurately and maintaining cash drawer integrity.
- Collaborated with team members to streamline workflow, enhancing speed of service during peak hours.
- Prepared food items according to safety standards, ensuring quality and consistency in every order.
Education
High School Diploma -
Kingwood Park High School
Kingwood, TX05.2023
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Critical Thinking
- Training assistance
- Team motivation
- Customer service management
- Conflict resolution
- Professional appearance
- Strong verbal and written communication
- Team collaboration and leadership
- Team supervision
Timeline
Shift Leader
Whatabuger
01.2026 - Current
Shift Leader
Dutch Bros
10.2025 - Current
Team Member
Whataburger
08.2023 - 12.2025
High School Diploma -
Kingwood Park High School