LINDSAY COUCH
Beech Grove,IN
Summary
Goal-driven and skilled offering 6 years of experience inbound and outbound operations. Knowledgeable and critical thinker. Successful and diverse experience with widebody and boeing aircrafts.
Hardworking team member skilled in safely moving heavy loads manually or using forklifts. Punctual, reliable and dedicated to teamwork.
Deadline-oriented with experience in inbound and outbound operations. Efficient with communicating expectations and goals to peers to lead a successful operation. Lifts up to 75 pounds.
Organized and dependable. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
RAMP AGENT
FEDERAL EXPRESS HUB
08.2018 - Current
- Coordinated effectively with material handlers/handlers, maintaining timely communication on truck and flight schedules.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using guiding wands when operating from the ramp for 2 years.
- Maintained a clean work station, preventing trip hazards from interfering with operational needs and for personnel safety.
- Contributed to a safer work environment by strictly following safety protocols during outbound operations.
- Contributed to a positive team environment by actively collaborating with my peers and having an open communication regarding the expectations to be met during the operation.
- Forklift certified
- Certified DG processor
- Provided guidance to new hires on the efficiency of our T-stacking procedure.
Administrative Assistant
Marine Corps Exchange
02.2011 - 10.2011
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by following the policies and implementing secure filing systems.
- Delivered excellent customer service, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Associate of Applied Science - Medical Office Administration
Ivy Tech Community College of Indiana
Indianapolis, IN08.2015
Skills
- Problem-Solving
- Loading and unloading
- Ramp operations
- Aircraft Marshalling
- Safety Procedures
- Team Leadership
- Load Planning and communication
- Dependable and Responsible
- Weight/balance loading
- Cargo Equipment Operation
- Hazardous Materials Handling
- Attention to Detail/ Impromptu thinker
- Forklift Operations
- Data Entry
- Warehouse environment safety
- Truck loading and unloading
- Job Planning
Certification
Dangerous Goods Agent( Processor)
Defensive driving
Combined GSE/ weight and balance
Forklift certified
Timeline
RAMP AGENT
FEDERAL EXPRESS HUB
08.2018 - Current
Administrative Assistant
Marine Corps Exchange
02.2011 - 10.2011
Associate of Applied Science - Medical Office Administration
Ivy Tech Community College of Indiana