Professional with strong background in clinical systems and healthcare technology. Adept at optimizing system performance, enhancing user experience, and ensuring data integrity. Strong focus on team collaboration and achieving results, flexing with changing needs. Skilled in system analysis, troubleshooting, and supporting clinical workflows, with dependable and adaptable approach.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinical Systems Analyst
Grand River Medical Group
09.2023 - Current
Manage a team of medical records clerks, providing guidance on their daily tasks and ensuring timely completion of projects.
Monitor emerging trends in medical record management and advocate for the adoption of new technologies and best practices to enhance organizational efficiency.
Assist with the development of clinical documentation standards, contributing to a more consistent approach across departments.
Collaborate with healthcare professionals to identify areas for clinical systems improvement, resulting in more effective patient management.
Resolve complex technical issues related to clinical systems through effective troubleshooting techniques and root cause analysis methods.
Health Information Management Systems Manager
Hillcrest Family Services
06.2022 - Current
Mentor junior team members in advanced technical skills and provide guidance on professional development opportunities.
Championed continuous improvement initiatives within the IT department by encouraging open communication, collaboration, and knowledge-sharing among team members.
Oversaw secure transfer of patient records to other health care providers to support requests and authorizations.
Conducted thorough evaluations of third-party applications prior to deployment, ensuring compatibility with existing systems architecture and adherence to company security standards.
Presented project updates to senior leadership, highlighting successes and addressing challenges with proposed solutions, ensuring ongoing support for the implementation team''s efforts.
Clinical Systems Analyst
Grand River Medical Group
05.2013 - 06.2022
Coordinated with vendors to address hardware or software issues promptly, minimizing potential impacts on patient care delivery.
Conducted thorough testing of all system updates before deployment, ensuring minimal disruptions to daily operations.
Served as a subject matter expert on various committees focused on improving organizational processes through technology advancements in the clinical domain.
Provided training to staff members on clinical systems usage, improving overall proficiency and reducing support requests.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Education
Associate of Applied Science - Medical Assisting
Kaplan University
Davenport, IA
12-2012
Skills
Healthcare IT systems
Clinical workflow optimization
HIPAA regulations
Strong communication skills
Application support
Business analysis
Data migration
Team leadership experience
Process improvement techniques
Project planning and development
Certification
Project Management Proficiency Certification, Northeast Iowa Community College - 2021
Timeline
Clinical Systems Analyst
Grand River Medical Group
09.2023 - Current
Health Information Management Systems Manager
Hillcrest Family Services
06.2022 - Current
Clinical Systems Analyst
Grand River Medical Group
05.2013 - 06.2022
Associate of Applied Science - Medical Assisting
Kaplan University
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