Summary
Overview
Work History
Education
Skills
Timeline
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Nicolle A. Nieves

Newfield,NJ

Summary

Experienced Clinical System Analyst II with a demonstrated history of working in the hospital & health care industry. Responsible for support, configuration, upgrade, maintenance and implementation of multiple new and existing business and clinical applications. Committed to improving business productivity, efficiencies and workflows. Specialize in applying technical expertise to develop insightful solutions applicable to current business practices.


Overview

22
22
years of professional experience

Work History

Clinical Systems Analyst II

Inspira Health
01.2017 - Current
  • Support and maintain multiple clinical applications that include cardiology (multiple), oncology (Mosaiq) and radiology (Cerner RadNet)
  • Strong ability to coordinate with external or internal clients
  • Ability to analyze clients’ existing systems and business models
  • Serve as a technical resource to users for all health information systems
  • Conduct phased go-lives as well as fully live EMR implementations
  • Train application support staff on new functionality that is built and implemented
  • Actively involved in clinic implementations, new functionality build, new software version upgrades, and current version modification and testing
  • Creatively seeks to recognize and implement process improvements or synergies that will support departmental goals and objectives.

Department Secretary Radiation Oncology & PET/CT

Inspira Health Network
01.2008 - 01.2017
  • Assisted with the development and opening of the PET CT department
  • Assisting remotely for outpatient imaging MRI while continuing PET/CT office management
  • Responsible for the daily input and accuracy of departmental / patient’s charges of more than $100K
  • Implementing new policies, procedures and forms for Radiation Oncology to transition to an EMR
  • Assisted Information Systems with the transition from ICD-9 to ICD 10
  • Lent assistance in annual budgets and generation of department forecasts.
  • Maintained a professional office environment through effective organization, inventory management, and supply ordering processes.

Unit Clerk

Inspira Health Network (formerly South Jersey Healthcare)
01.2002 - 01.2008
  • Performed unit duties in a modular care setting for 35 bed unit
  • Transcribed medication and physician’s orders
  • Upheld the maintenance of computers, fax machines and other pertinent software
  • Worked various, flexible shifts to cover the needs of the floor
  • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

Education

MBA - Master of Business Administration

Wilmington University
New Castle, DE
2016

Master of Health Administration -

Wilmington University
New Castle, DE
2016

Bachelor of Science - Business Administration

Wilmington University
New Castle, DE
2013

Skills

  • Healthcare IT systems
  • Clinical Workflow Optimization
  • HIPAA Regulations
  • Verbal Communication
  • Application support
  • Business Analysis
  • Data Migration
  • User Training
  • Report Generation
  • Clinical process knowledge
  • Information systems improvements
  • Software Installation
  • Workflow Processes

Timeline

Clinical Systems Analyst II

Inspira Health
01.2017 - Current

Department Secretary Radiation Oncology & PET/CT

Inspira Health Network
01.2008 - 01.2017

Unit Clerk

Inspira Health Network (formerly South Jersey Healthcare)
01.2002 - 01.2008

MBA - Master of Business Administration

Wilmington University

Master of Health Administration -

Wilmington University

Bachelor of Science - Business Administration

Wilmington University

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Nicolle A. Nieves