Lindsay DeClute
La Crosse
Summary
Results-driven professional with extensive experience in customer service and cleaning, notably at Kwik Trip. Proven ability to enhance client satisfaction through meticulous attention to detail and effective communication. Skilled in safe chemical handling and maintaining high cleanliness standards, consistently receiving positive feedback for exceptional service and problem-solving abilities.
Overview
23
23
years of professional experience
Work History
House Cleaner
Self Employed
La Crosse, WI
07.2008 - 12.2022
- Performed thorough cleaning of residential properties, ensuring high standards of cleanliness and customer satisfaction.
- Utilized eco-friendly cleaning products to enhance home environments while promoting sustainability.
- Managed time effectively to complete multiple cleaning tasks within designated schedules.
- Developed customized cleaning plans based on client preferences and specific property requirements.
- Established strong client relationships through effective communication and responsiveness to feedback.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Dusted picture frames and wall hangings with cloth.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to professional house cleaning checklist.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
Cashier
Kwik Trip
Lacrosse, WI
01.2023 - 07.2026
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to ensure safety and efficiency.
- Collaborated with team members to optimize stock levels and manage inventory flow.
- Handled cash, credit, and debit transactions while minimizing discrepancies.
- Trained new staff on cash handling procedures and customer service expectations.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register to record transactions accurately and efficiently.
- Processed refunds and exchanges in accordance with company policy.
Cashier
Ace Hardware
La Crosse, WI
08.2011 - 10.2012
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Dietary Assistant
Onalaska Care Center
Onalaska, WI
09.2003 - 11.2004
- Assisted with meal preparation and presentation while following dietary guidelines.
- Supported dietary staff by managing inventory and organizing supplies.
- Maintained cleanliness and sanitation standards in kitchen and dining areas.
- Collaborated with team members to serve meals efficiently and kindly.
- Demonstrated attention to detail by accurately taking meal orders from nurses or patients when necessary.
- Created a positive work environment by supporting coworkers during busy periods.
- Kept kitchen areas clean, organized, and free from hazards.
- Washed plates, cups, serving utensils, and kitchen equipment using commercial dishwasher.
- Served meals to residents according to established schedules and dietary procedures.
Education
Associate of Science - Nursing
Western Wisconsin Technical College
La Crosse, WI05.2032
Certified Nursing Assistant - Nursing
Western Wisconsin Technical College
La Crosse, WI11.2017
Skills
- Cleaning and sanitization
- Customer service
- Housekeeping
- Health and safety compliance
- Quality assurance
- Safe chemical handling
- Safe cleaning with chemicals
- Teamwork
- Customer service-focused
- Excellent oral and written communication
- Complex Problem-solving
- Physically strong
- Detail-oriented
Timeline
Cashier
Kwik Trip
01.2023 - 07.2026
Cashier
Ace Hardware
08.2011 - 10.2012
House Cleaner
Self Employed
07.2008 - 12.2022
Dietary Assistant
Onalaska Care Center
09.2003 - 11.2004
Associate of Science - Nursing
Western Wisconsin Technical College
Certified Nursing Assistant - Nursing
Western Wisconsin Technical College