Lindsay Frank
Exton,PA
Summary
Effective Student committed to learning and developing skills in Psychology and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
6
6
years of professional experience
Work History
Intern
Navesink Psychological Services
09.2023 - Current
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with clients by phone, email, or in-person to provide information.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Prepared project presentations and reports to assist senior staff.
- Participated as a Leader for a social skills group for kids who have difficulties socializing.
Assistant
Rutgers University — Rutgers Esports
09.2022 - Current
- Execute daily operations of the center; including purchases, cleaning, and technology assistance
- Provide daily documentation of equipment tracking, computer cleaning, and headcounts.
- Deliver excellent customer service with all transactions
- Partner with other team members to deliver fun and entertaining events
- Answer incoming calls, process requests, and relay messages to appropriate personnel.
Team Leader
Chick-fil-A
03.2018 - 12.2021
- Delivered exceptional customer service experience by executing the H.E.A.R.D model consistently with all guests.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Cross-trained and provided backup for customer service managers.
- Established open and professional relationships with team members to resolve various issues quickly.
- Managed 15 employees at a time on shift.
Volunteer
Mainline Animal Rescue
09.2019 - 05.2020
- Selected a volunteer role that would allow support for passion for animal welfare
- Responsible for all animal care activities, including enrichment, maintenance, training, and exercise
- Learned valuable characteristics of teamwork while working as part of a large team of volunteers.
- Met with other volunteers and program leaders to discuss new service opportunities.
- Completed daily domestic tasks in the shelter
Education
No Degree - Psychology, Japanese And Sociology
Rutgers University
Piscataway, NJ05.2024
Skills
- Proficient with OBS Recording software
- Google Software
- Leadership and Communication
- Telephone Etiquette
- Social Media Platforms
- Trilingual Communication
- Time Management
- Microsoft Proficiency
- Report Writing
- Research
Languages
English
Native or Bilingual
Japanese
Professional Working
Spanish
Professional Working
Timeline
Intern
Navesink Psychological Services
09.2023 - Current
Assistant
Rutgers University — Rutgers Esports
09.2022 - Current
Volunteer
Mainline Animal Rescue
09.2019 - 05.2020
Team Leader
Chick-fil-A
03.2018 - 12.2021
No Degree - Psychology, Japanese And Sociology
Rutgers University
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