Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Cashier

LINDSAY HALLINAN

Danvers,MA

Summary

Dynamic and dedicated professional with extensive experience in customer service at establishments like Redneck Bistro . Proven ability to enhance guest experiences through strong communication and teamwork. Skilled in cash handling and maintaining hygiene standards, consistently fostering a welcoming environment that encourages repeat business. Reliable and punctual, committed to excellence in every interaction.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Cashier

SAGE Dining Services
08.2022 - Current

I assist students at a private boys high school with purchasing retail items for breakfast lunch and snack periods. I also assist in the catering department with food delivery and set up.

Server

Marie’s Restaurant
06.2023 - 11.2023

Provided breakfast service to frequent patrons and beach visitors.

  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Server

Boxford Community Kitchen
10.2022 - 09.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Server

Starboard Galley
05.2022 - 11.2022

Delivered local New England cuisine in a seaside restaurant.

  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.

Server/Bartender

Redneck Bistro
10.2017 - 05.2022
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
  • Built rapport with guests to enhance their dining experience and encourage return visits.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Server

Hotel Saranac
02.2018 - 09.2019
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Built rapport with guests to enhance their dining experience and encourage return visits.

Server/Host/Keno Attendant

Century House
11.2012 - 11.2017

Delivered New England-style cuisine and full bar service to loyal customers.

  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Education

Bachelor of Science - Hospitality And Tourism Management

Paul Smith’s College
Paul Smiths, NY
05.2005

Danvers High School
Danvers, MA
06.2001

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Money handling
  • Reliability and punctuality
  • Cash register operation
  • Order taking
  • Professionalism and courtesy

Certification

TIPS and CPR

Languages

Spanish
Limited Working

Timeline

Server

Marie’s Restaurant
06.2023 - 11.2023

Server

Boxford Community Kitchen
10.2022 - 09.2023

Cashier

SAGE Dining Services
08.2022 - Current

Server

Starboard Galley
05.2022 - 11.2022

Server

Hotel Saranac
02.2018 - 09.2019

Server/Bartender

Redneck Bistro
10.2017 - 05.2022

Server/Host/Keno Attendant

Century House
11.2012 - 11.2017

Bachelor of Science - Hospitality And Tourism Management

Paul Smith’s College

Danvers High School