LINDSAY KEATING
Arvada,CO
Summary
Efficient and creative professional with many years of customer service, merchandising & sales experience. Friendly, open, and committed to providing an excellent, positive experience. Hoping to take these skills and education into the fitness and nutrition industry to help clients be the best version of themselves.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Director of Merchandising
New Terrain Brewing Company
04.2017 - Current
- Collaborated with multiple merchandise companies starting with the design phase and moving through a pipeline of tasks to ensure product arrives within deadline and is ready to sell to guests.
- Enhanced overall customer experience by curating appealing product displays in-store and online platforms resulting in $250k in sales over the span of two years.
- Kept detailed inventory of all incoming/outgoing merchandise within an Excel spreadsheet as well Arryved POS system.
- Handled all online merchandise orders and used Shipstation to ship product to customers in other states.
Influencer Marketing Coordinator
Nerdy Nuts
11.2022 - 09.2023
- Engaged with influencers and ambassadors and answered any incoming questions/concerns regarding sales techniques, payouts, and content creation on social media.
- Increased brand awareness by developing and executing effective influencer marketing campaigns with 1k active sales ambassadors.
- Collaborated with multiple merchandise companies to facilitate quarterly promotional products for ambassadors, customers, and Nerdy Nuts staff.
- Main contact for customer service email and helped troubleshoot issues with orders, answer questions regarding product, and help with any other customer needs in a timely, personable manner.
Project Manager
AMB3R Creative
01.2022 - 11.2022
- Assure on-time and seamless project completion with up to 25 accounts at a time
- Manage communications between clients, design team, and vendors
- Create customer quotes, purchase orders & production orders
- Troubleshoot roadblocks in project process with swiftness
- Maintain strong work ethic with total commitment to success every day
- Understand and stay on top of current trends impacting branded merchandise and promotional products
- Create and maintain relationships with new and existing vendors to deliver solutions to the client, keeping their brand and marketing collateral needs in mind.
Education
Business & Communications
Fort Lewis College
Durango, COCPT, CNS - Certified Personal Trainer & Nutrition Specialist
National Academy of Sports Medicine
Remote12-2024
Skills
- 10 years customer service experience
- Certified Barre Instructor
- CPR & AED Certified
- Organized and punctual
- Multi-tasking extraordinaire
- Event planning
- Positive, friendly demeanor
- Thrives in a fast-paced environment
Certification
- First Aid/CPR Certified
- Certified Barre Instructor
Timeline
Influencer Marketing Coordinator
Nerdy Nuts
11.2022 - 09.2023
Project Manager
AMB3R Creative
01.2022 - 11.2022
Director of Merchandising
New Terrain Brewing Company
04.2017 - Current
- First Aid/CPR Certified
- Certified Barre Instructor
Business & Communications
Fort Lewis College
CPT, CNS - Certified Personal Trainer & Nutrition Specialist
National Academy of Sports Medicine
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