Lindsay Leach
Kailua,HI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
7
7
years of professional experience
Work History
Motor Transport Operator
Marine Corps
Kailua, HI
11.2019 - 08.2024
- Loaded, secured, and unloaded cargo according to established procedures.
- Inspected and maintained vehicles to ensure they were safe for operation.
- Performed pre-trip inspections on assigned vehicles to ensure they met safety requirements.
- Maintained detailed records of daily vehicle mileage, maintenance issues, and fuel consumption levels.
- Operated a variety of motor transport equipment in a safe manner.
- Communicated regularly with dispatchers regarding route changes or delays due to traffic or weather conditions.
- Ensured compliance with all applicable laws and regulations related to the transportation industry.
- Transported hazardous materials safely following established guidelines.
- Adjusted load distribution as needed based on weight restrictions and road conditions.
- Cleaned interior and exterior of vehicles as needed during shift operations.
- Provided excellent customer service at all times while interacting with customers in person or over the phone.
- Responded promptly to customer inquiries regarding shipment status or delivery times.
- Followed designated routes accurately using maps, GPS systems, or other navigational tools.
- Drove defensively at all times in order to avoid potential hazards on the road.
- Filled out necessary paperwork such as logsbooks prior to beginning each trip.
- Performed daily vehicle maintenance by checking fluid levels, tire wear and brake integrity.
- Oversaw and checked proper loading and unloading of cargo on vehicles and trailers.
- Completed routine inspections and daily preventive maintenance services.
- Obtained signatures needed to complete and process paperwork.
- Maintained safe driving habits to protect property and general public on roadways.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Followed regular schedule of pickups for individual customers and groups.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
Food Service Worker
McDonalds, Crawford Ohio
Galion, Ohio
06.2017 - 11.2019
- Cleaned kitchen areas, equipment and utensils.
- Served meals to customers in a friendly and courteous manner.
- Greeted customers upon arrival in the dining area.
- Delivered food orders promptly and accurately to guests tables.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Monitored inventory levels of food items used during meal services.
- Ensured that all foods were prepared according to health department regulations.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Followed established cash handling procedures when collecting payment from customers.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Utilized point-of-sale systems for taking orders from customers.
- Operated cash register to process cash, check, and credit card transactions.
- Maintained professional demeanor during interactions with customers and co-workers.
- Set up, restocked and cleaned dining areas.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Acquired new skills to support team and further accommodate customer needs.
- Monitored inventory to keep adequate stock of food items and supplies.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Filled and served various beverages for customers.
Education
High School Diploma -
Gilead Christian
Mount Gilead, OH06-2018
Skills
- Organization
- Basic Math
- Supervision and leadership
- Verbal Communication
- Written Communication
- Communication
- Problem-Solving
- Multitasking
- Attention to Detail
- Cultural Awareness
- Social Perceptiveness
- Recordkeeping
- Conflict Resolution
- Decision-Making
Timeline
Motor Transport Operator
Marine Corps
11.2019 - 08.2024
Food Service Worker
McDonalds, Crawford Ohio
06.2017 - 11.2019
High School Diploma -
Gilead Christian