Lindsay Ledbetter
Cushing
Summary
Dynamic entrepreneur with a proven track record in small business operations and customer relations, notably at Richard Vier's Travelers Bingo Hall. Excelled in strategic decision-making and operations management, significantly enhancing customer satisfaction and financial management. Skilled in sales strategies and records management, adept at fostering strong customer and vendor relationships.
Overview
17
17
years of professional experience
Work History
Co-owner at Craftmasters RV Repair
Self-employeed
03.2018 - 12.2024
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
Small Business Co-Owner
Self-employed
04.2021 - 06.2023
- Collaborated with co-owner on critical decision-making regarding business growth opportunities and strategic partnerships.
- Managed day-to-day operations of the small business.
- Managed financial aspects of the business, including budgeting, bookkeeping, and tax preparation.
- Established strong relationships with vendors to negotiate favorable pricing, ensuring cost-effective purchasing decisions.
- Developed marketing strategies to attract new clients and increase revenue, including social media campaigns and local advertising.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Personal Care Assistant
Self-employed
02.2014 - 10.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Manager at Travelers Bingo Hall
Richard Vier
05.2008 - 12.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- In charge of opening and closing money drawers.
Education
No Degree - Certified Nurse Aide
Central Tech
Drumright, OK05-2014
High School Diploma -
Cushing High School
Cushing, OK05-2004
Skills
- Customer service
- Small business operations
- Customer relations
- Decision-making
- Sales strategies
- Records management
- Operations management
Timeline
Small Business Co-Owner
Self-employed
04.2021 - 06.2023
Co-owner at Craftmasters RV Repair
Self-employeed
03.2018 - 12.2024
Personal Care Assistant
Self-employed
02.2014 - 10.2019
Manager at Travelers Bingo Hall
Richard Vier
05.2008 - 12.2014
No Degree - Certified Nurse Aide
Central Tech
High School Diploma -
Cushing High School
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