Summary
Overview
Work History
Skills
Timeline
Generic

Lindsay MacDonald

Sand Springs,OK

Summary

I am a highly motivated individual with above-average social/interpersonal skills. I have a proven ability to work well with all office computer applications. I am able to work independently and without close supervision and/or as an enthusiastic member of a team.

Overview

4
4
years of professional experience

Work History

Contract Administrator

Nordam
09.2023 - Current
  • Monitored incoming contracts and service agreements for correct pricing and information.
  • Maintained strict confidentiality of sensitive information while handling sensitive client contracts.
  • Enhanced client relationships by providing exceptional support during the contract negotiation process.
  • Tracked contract milestones and updated stakeholders to facilitate project progress.
  • Streamlined contract processes by implementing efficient tracking and organization systems.
  • Actively participated in continuous improvement initiatives aimed at enhancing the effectiveness of contract administration processes.
  • Facilitated communication between involved parties to enable timely contract sign-off.
  • Improved stakeholder satisfaction by ensuring clear communication and timely updates on contract status.
  • Strengthened vendor relationships by resolving conflicts and negotiating win-win solutions.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Stored and filed contract documents in orderly, organized systems.

Order Management Specialist

Solid Roots
01.2023 - 07.2023


  • Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
  • Maintained knowledge of new product offerings and changes for order provisioning processes.
  • Navigated through 3 systems to build, track and monitor orders.
  • Processed and submitted 50 orders for fulfillment daily and expedited delivery to maintain customer satisfaction.
  • Input order information into system and updated customer accounts to document and track customer orders.
  • Generated invoices and shipping labels to properly bill and ship customer orders.

Processor

Apex Title & Closing Services
05.2021 - 01.2023
  • Received and reviewed incoming documents and materials.
  • Handled any conditions sent from underwriting departments.
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Coordinated closing process with attorneys, title companies, and government clerks.
  • Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
  • Communicated with clients to resolve common title issues.


Skills

  • Customer Loyalty
  • Order and Invoice Processing
  • Professional Relationships
  • Administrative Duties
  • Title Processing
  • Data Collections
  • Reporting and Document Management

Timeline

Contract Administrator

Nordam
09.2023 - Current

Order Management Specialist

Solid Roots
01.2023 - 07.2023

Processor

Apex Title & Closing Services
05.2021 - 01.2023
Lindsay MacDonald