Lindsay MacDonald
Sand Springs,OK
Summary
I am a highly motivated individual with above-average social/interpersonal skills. I have a proven ability to work well with all office computer applications. I am able to work independently and without close supervision and/or as an enthusiastic member of a team.
Overview
4
4
years of professional experience
Work History
Contract Administrator
Nordam
09.2023 - Current
- Monitored incoming contracts and service agreements for correct pricing and information.
- Maintained strict confidentiality of sensitive information while handling sensitive client contracts.
- Enhanced client relationships by providing exceptional support during the contract negotiation process.
- Tracked contract milestones and updated stakeholders to facilitate project progress.
- Streamlined contract processes by implementing efficient tracking and organization systems.
- Actively participated in continuous improvement initiatives aimed at enhancing the effectiveness of contract administration processes.
- Facilitated communication between involved parties to enable timely contract sign-off.
- Improved stakeholder satisfaction by ensuring clear communication and timely updates on contract status.
- Strengthened vendor relationships by resolving conflicts and negotiating win-win solutions.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Stored and filed contract documents in orderly, organized systems.
Order Management Specialist
Solid Roots
01.2023 - 07.2023
- Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
- Maintained knowledge of new product offerings and changes for order provisioning processes.
- Navigated through 3 systems to build, track and monitor orders.
- Processed and submitted 50 orders for fulfillment daily and expedited delivery to maintain customer satisfaction.
- Input order information into system and updated customer accounts to document and track customer orders.
- Generated invoices and shipping labels to properly bill and ship customer orders.
Processor
Apex Title & Closing Services
05.2021 - 01.2023
- Received and reviewed incoming documents and materials.
- Handled any conditions sent from underwriting departments.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Coordinated closing process with attorneys, title companies, and government clerks.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Communicated with clients to resolve common title issues.
Skills
- Customer Loyalty
- Order and Invoice Processing
- Professional Relationships
- Administrative Duties
- Title Processing
- Data Collections
- Reporting and Document Management
Timeline
Contract Administrator
Nordam
09.2023 - Current
Order Management Specialist
Solid Roots
01.2023 - 07.2023
Processor
Apex Title & Closing Services
05.2021 - 01.2023
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