Summary
Overview
Work History
Education
Skills
Certification
Leadership
Timeline
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Lindsay Marshall

Herndon,VA

Summary

Experienced professional with a strong background in diverse customer-facing roles. As a lifeguard at NV Pools, I demonstrated exceptional vigilance and quick decision-making in high-pressure situations, ensuring the safety of patrons. I also have experience teaching kids how to swim of ages from 6-14. During my tenure my time at Aerie, a clothing store, enhanced my ability to engage with customers and offer fashion expertise. I am now eager to leverage my customer-focused background and adaptability to excel in a dynamic and service-oriented role Additionally, my time at Wegmans, as a cashier and cart-to-curb runner, I honed my customer service skills, managing transactions efficiently and providing excellent service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front End Cashier, Cart 2 Curb, Helping Hands

Wegmans
12.2022 - Current
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and responded to requests for information.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Assisted customers in loading groceries into cars.
  • Gathered shopping carts and maintained organized cart storage at store entrance.

Brand Ambassador

Aerie
02.2022 - Current
  • I effectively communicated with customers by Greeting them, responding to questions, improving engagement with merchandise and providing outstanding customer service
  • I operate a cash register, and effectively check out customers, efficiently
  • I communicate with my managers to figure out my responsibilities for that day of work
  • I organized and clean the store to create a clean environment where customers can effectively find and purchase their clothes

Lifeguard

NV Pools, Inc
08.2020 - 09.2021
  • I enforced rules and created a safe environment for patrons
  • I cleaned the bathrooms and the pool deck, walls, and water
  • I communicated effectively with patrons and created a safe, fun, and friendly environment
  • I managed and used technical skills to check-in patrons
  • I communicated thoroughly with my managers and supervisors

Education

High School Diploma -

Oakton High School, Oakton
Oakton, VA
06.2023

High School Diploma -

James Madison University
Harrisonburg, VA
06.2027

Skills

  • Leadership Skills
  • Communication Skills
  • Teamwork Skills
  • Time Management Skills
  • Attention to Details
  • Tech Savvy
  • Leadership

Certification

  • First Aid/CPR Certified

Leadership

  • Best Buddies Board Member
  • Stocks and Crypto Club Historian
  • DECA
  • Junior Class Secretary
  • Swim & Dive Manager
  • Field Hockey Captain
  • Senior Class Treasurer

Timeline

Front End Cashier, Cart 2 Curb, Helping Hands

Wegmans
12.2022 - Current

Brand Ambassador

Aerie
02.2022 - Current

Lifeguard

NV Pools, Inc
08.2020 - 09.2021

High School Diploma -

Oakton High School, Oakton

High School Diploma -

James Madison University

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Lindsay Marshall