Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Lindsay Mergenschroer

Semmes

Summary

Detail-oriented professional skilled in client relationship management and policy analysis. Proven ability to clarify complex insurance policies and maintain accurate records, ensuring exceptional customer service and satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Insurance Agent

SelectQuote
Remote
07.2025 - 02.2026
  • Guided clients in selecting appropriate insurance plans tailored to individual needs.
  • Clarified complex insurance policies to ensure client understanding and informed decision-making.
  • Cultivated strong client relationships through proactive follow-ups and tailored support.
  • Systematically maintained accurate records of client interactions and policy details.
  • Documented all insurance transactions using computer software systems.
  • Communicated plan features, pricing, and availability to enhance client knowledge and satisfaction.

Referral Coordinator

George Regional Health System
Lucedale
04.2022 - 06.2025
  • Coordinated with external agencies to facilitate timely referral processing, improving patient access to specialized services.
  • Guided patients through insurance processes for referrals, enhancing their understanding and reducing confusion.
  • Communicated with insurance companies regarding referral authorizations.Maintained accurate patient records in the electronic health record system.

Education

Associate of Arts -

Mississippi Gulf Coast Community College
Perkinston, MS
05-2025

Skills

  • Insurance product knowledge
  • Claims processing and insurance regulation
  • Policy sales techniques
  • Customer service software proficiency
  • Client relationship management
  • Detail orientation and time management
  • Policy analysis and risk assessment

Accomplishments

  • Graduated with Honors- 2025

Certification

  • Health Insurance- AL, AR, AZ, FL, IL, LA, MI, NM, OH, PA, SC, TN, TX, VA, WA

Timeline

Insurance Agent

SelectQuote
07.2025 - 02.2026

Referral Coordinator

George Regional Health System
04.2022 - 06.2025

Associate of Arts -

Mississippi Gulf Coast Community College
Lindsay Mergenschroer