Lindsay Miller
Sewell,NJ
Summary
Dynamic professional with a strong foundation in client relations. Enhances operational efficiency by streamlining workflows and resolving inquiries. Committed to delivering high-quality service and fostering client satisfaction through effective communication.
Overview
9
9
years of professional experience
Work History
Jr Processor
American Financial Network, Inc & Loanova Funding
Sewell, New Jersey
03.2026 - Current
- Maintained detailed records of customer interactions and transaction histories.
- Collaborated with team members to streamline processing workflows and improve efficiency.
- Reviewed documentation to ensure adherence to regulatory guidelines and internal policies.
- Assisted clients in gathering required information for loan approval processes.
- Utilized software tools to track application statuses and communicate updates effectively.
- Resolved customer inquiries by providing timely information and support throughout the process.
- Performed quality control checks on completed work before submitting it for review.
- Inputted borrower information into automated underwriting systems.
- Analyzed loan documents for discrepancies, errors, or inconsistencies.
- Verified that all required signatures were obtained on all pertinent documents.
- Managed multiple tasks simultaneously while adhering to tight deadlines.
Colorist and Stylist
The Color Room
Philadelphia, Pennsylvania
09.2017 - Current
- Formulated chemical color treatments to meet client specifications, ensuring precise measurement and mixing of components.
- Established clear communication with clients to align on color treatment expectations.
- Recorded and collected charges, contributing to revenue generation.
- Cultivated positive relationships with clients to enhance referrals and word-of-mouth business.
- Recommended salon products to preserve color treatments based on individual hair health and texture.
- Developed lasting client rapport through consistent delivery of high-quality services and results.
Processing and Mortgage Assistant
American Financial Network Inc.
Turnersville, NJ
08.2021 - 09.2023
- Resolved process issues to enhance efficiency and drive business growth.
- Collaborated with teams to establish organizational process requirements and meet productivity standards.
- Conducted training sessions and managed change initiatives to optimize operations.
- Analyzed credit reports to pinpoint potential loan approval issues.
- Supported customers throughout mortgage processes from application to closing.
- Obtained necessary documentation from customers and resolved any arising issues.
- Ensured compliance with federal regulations governing consumer lending practices.
- Coordinated closings among buyers, sellers, attorneys, real estate agents, and lenders.
Education
License of Cosmetology -
Empire Beauty School
Lindenwold, NJ08.2010
High School Diploma -
Washington Township High School
Washington Township, NJSkills
- Clerical support
- Customer communication and service
- Client needs assessment
- Relationship building
- Social media management
- Critical thinking
- Reading comprehension
- Complex problem solving
- Data collection and analysis
- Credit check expertise
- Regulatory compliance knowledge
- Customer account management
- Documentation and closing procedures
- Verbal and written communication
Timeline
Jr Processor
American Financial Network, Inc & Loanova Funding
03.2026 - Current
Processing and Mortgage Assistant
American Financial Network Inc.
08.2021 - 09.2023
Colorist and Stylist
The Color Room
09.2017 - Current
License of Cosmetology -
Empire Beauty School
High School Diploma -
Washington Township High School