Lindsay Monaghan
South Portland,ME
Summary
Dynamic and detail-oriented professional with a proven track record at Long Creek Hotel, excelling in guest relations and food safety. Adept at efficient multitasking and maintaining cleanliness standards, I consistently enhance customer satisfaction through attentive service and effective problem-solving. Committed to fostering a welcoming environment while ensuring operational excellence.
Overview
16
16
years of professional experience
Work History
Breakfast Attendant/cook
Long Creek Hotel
South Portland, ME
03.2025 - Current
- Prepared and served breakfast items to guests efficiently.
- Maintained cleanliness and organization of dining area and kitchen.
- Assisted in restocking supplies, ensuring availability for service.
- Provided friendly and responsive customer service to enhance guest experience.
- Monitored food safety standards during food preparation and serving.
- Adapted quickly to changing demands during busy service periods.
- Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
- Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
- Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
- Adhered to hotel brand standards when preparing meals and maintaining the appearance of the dining area.
- Handled high-pressure situations calmly while multitasking effectively during peak service times.
- Restocked serving dishes, utensils, and condiments as needed to ensure optimal availability for guests throughout breakfast service hours.
- Contributed to a positive atmosphere by engaging in friendly interactions with both guests and coworkers alike.
- Ensured cleanliness of dining area, maintaining a welcoming environment for guests.
- Assisted management with training new hires on proper food handling techniques and best practices for providing excellent guest experiences.
- Provided exceptional customer service, addressing guest inquiries and resolving issues in a timely manner.
- Established rapport with customers by providing friendly and attentive service.
Cashier- Laundry Attendant
Busy Bee Laundromat
Windham Center, ME
06.2021 - 12.2023
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Assisted customers with laundry inquiries, providing excellent service and support during peak hours.
- Maintained cleanliness and organization of work areas, promoting a welcoming environment for patrons.
- Monitored inventory levels of supplies, reporting shortages to management for timely replenishment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
CNA
Central Maine Medical Center
Lewiston, ME
03.2015 - 04.2016
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and safety standards in patient rooms and common areas.
- Documented patient care accurately in electronic health records for continuity of care.
- Educated patients and families on care routines, enhancing understanding and compliance.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Beauty Supply Sales
Sally Beauty Supply
Scarborough, ME
01.2010 - 02.2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Education
South Portland High School
South Portland, ME05.2000
Skills
- Cleanliness standards
- Efficient multitasking
- Sanitation practices
- Stocking
- Food safety knowledge
- Guest satisfaction
- Guest relations
- Greeting guests
- Cash handling proficiency
- Food preparation
- Guest assistance
- Food restocking
- Breakfast set up
- Stock replenishment
- Replenishing supplies
- Teamwork and collaboration
- Cleaning
- Customer service
- POS system operation
- Decision-making
- Time management
- Attention to detail
- Safety awareness
- Conflict resolution
- Safe food handling
- Cash register operation
- Kitchen operations
- Cross-selling and upselling
- Flexible schedule
- Teamwork
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking
- Reliability
- Customer satisfaction
- Active listening
- Self motivation
Timeline
Breakfast Attendant/cook
Long Creek Hotel
03.2025 - Current
Cashier- Laundry Attendant
Busy Bee Laundromat
06.2021 - 12.2023
CNA
Central Maine Medical Center
03.2015 - 04.2016
Beauty Supply Sales
Sally Beauty Supply
01.2010 - 02.2012
South Portland High School