Summary
Overview
Work History
Education
Skills
Certification
Work Gap
Timeline
Generic

Lindsay O'Connell

Redmond,WA

Summary

Dedicated and customer-focused employee with a strong ability to provide hospitality, devoted to creating a welcoming atmosphere. Skilled in managing multiple tasks efficiently, prioritizing responsibilities, and maintaining composure during busy rushes. Shows expertise in ensuring quality service, even during high-pressure moments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Host, Server

Cafes Inc, Village Square Cafe
Redmond, WA
08.2022 - 10.2024
  • Greeted guests at the door, creating a welcoming and friendly environment.
  • Maintaining an organized host stand, providing menus, handling reservations, and seating sections.
  • Bussed and reset tables.
  • Trained new hires.
  • Maintaining and managing multiple tables simultaneously.
  • Built strong relationships between coworkers, as well as customers.
  • Knowing how to answer customer questions and concerns.
  • Handled cash, credit, and debit card transactions, offering correct change.

Cashier

Dairy Queen Grill & Chill
Redmond, WA
04.2018 - 08.2021
  • Greeted customers at the counter, as well as the drive-thru.
  • Operated the cash register, processing accurate cash transactions for customers.
  • Adapt quickly to the POS system, along with a busy work environment.
  • Maintain flow and organization during busy shifts.
  • Ensure all stations are stocked.
  • Adaptability by rotating between stations as needed.
  • Perform closing and side tasks.

Education

High School Diploma -

Eastlake High School
Sammamish, WA
06-2022

Skills

  • Customer service/engagement
  • Work flow/task optimization
  • Verbal/written communicate
  • POS software
  • Adaptability
  • Understanding health standards

Certification

Food handlers card/permit

Work Gap

In between October 2024 and now I was doing work with and for my sister, she manages and operates her own dog walking business. I assisted her on walks, play dates, connections, and transporting dogs.

Timeline

Host, Server

Cafes Inc, Village Square Cafe
08.2022 - 10.2024

Cashier

Dairy Queen Grill & Chill
04.2018 - 08.2021

High School Diploma -

Eastlake High School
Lindsay O'Connell