Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Wisuchada Akkarasarn

San Antonio,TX

Summary

Dynamic and dedicated server with extensive experience at Noodles & Dumpling, excelling in customer service and team collaboration. Proven ability to enhance guest satisfaction through effective communication and multitasking. Proficient in POS software, ensuring smooth transactions while maintaining a welcoming atmosphere. Committed to resolving inquiries and fostering a positive dining experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Host, Server

Noodles & Dumpling
05.2025 - 09.2025
  • Monitored dining area to ensure cleanliness and readiness for guests.
  • Supported training of new hosts in operational procedures and guest service standards.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Answered customer questions about hours, seating, and menu information.

Server

Thai Cafe
04.2024 - 05.2025
  • Provided excellent customer service in fast-paced dining environment.
  • Assisted with menu knowledge and recommendations to enhance guest experience.
  • Maintained cleanliness and organization of dining area for optimal guest satisfaction.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
  • Processed payments efficiently using POS system, ensuring smooth transactions.
  • Resolved customer inquiries and concerns promptly to maintain positive dining experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Host, Server

Thai Buri Restaurant
06.2023 - 03.2024
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Assisted servers by relaying orders, maintaining communication during service.
  • Handled customer inquiries and concerns efficiently to enhance satisfaction.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Delivered pick-up and curbside orders to guests.
  • Delivered food and beverages promptly, enhancing customer satisfaction and experience.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Inspected dishes and utensils for cleanliness.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

High School Diploma - Business

Khon Kaen Business Computer College
Thailand

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • POS software
  • Telephone reception
  • Reservations
  • Staff coordination

Certification

  • ServSafe
  • TABC certificate

Timeline

Host, Server

Noodles & Dumpling
05.2025 - 09.2025

Server

Thai Cafe
04.2024 - 05.2025

Host, Server

Thai Buri Restaurant
06.2023 - 03.2024

High School Diploma - Business

Khon Kaen Business Computer College

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Wisuchada Akkarasarn