Lindsay Padovan
Warren,OH
Summary
Highly-skilled phlebotomist with 3 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Care-focused, Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need. Customer/Patient focused.
Overview
8
8
years of professional experience
Work History
Phlebotomist
CSL Plasma
09.2021 - Current
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Monitored patients for reactions and verified sample quality.
- Reviewed patient records for accuracy and completeness.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Sales Manager
Sephora Inside JCPenney
02.2018 - 09.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
State Tested Nursing Assistant
Windsor House At Champion
03.2015 - 02.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
Education
Certified Medical Assisting -
Ross Medical Education Center Niles, OH
Niles, OH08.2020
High School Diploma -
Mcdonald High School
Mcdonald, OH05.2013
Skills
- Project Requirements
- Sharps Disposal
- Operation Monitoring
- Programming
- Health Education
- Quality Control Guidelines
- Patient Data Management Systems
- Medical Procedure Coding Software
- Team Leader
- Medical Terminology
- Typing Proficiency
- Customer Consulting
Timeline
Phlebotomist
CSL Plasma
09.2021 - Current
Sales Manager
Sephora Inside JCPenney
02.2018 - 09.2021
State Tested Nursing Assistant
Windsor House At Champion
03.2015 - 02.2018
Certified Medical Assisting -
Ross Medical Education Center Niles, OH
High School Diploma -
Mcdonald High School
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