Lindsay Pepper
Wapello,IA
Summary
Enthusiastic and hardworking individual that endures challenges head on. Strives for excellence in the work place and offers support or guidance to those around. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Program Assistant
Mediapolis Care
Mediapolis , IA
12.2023 - Current
- Supported residents in daily living skills
- Coached residents in coping skills and their mental health
- Produced well-written, comprehensive reports and documents.
- Collaborated with other departments to ensure smooth delivery of services for program participants.
Server and Bartender
Buffalo Wild Wings
Cedar Falls, IA
03.2023 - 12.2023
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Trained new employees on restaurant procedures and plating techniques.
Director of Quality Assurance
Mediapolis Care
Mediapolis, IA
04.2022 - 03.2023
- Implemented process changes as needed to ensure optimal performance levels are achieved.
- Developed and executed a comprehensive quality assurance strategy to meet organizational objectives.
- Developed systems for tracking progress towards achieving quality targets.
- Identified training needs within the organization related to quality control.
- Reviewed existing processes for identifying opportunities for improvement in efficiency, effectiveness, and accuracy.
Education
Bachelor of Arts - Environmental Resource Management
University of Northern Iowa
Cedar Falls, IA12-2023
Skills
- Logistics Assistance
- Information Management
- Operations assistance
- Research
- GIS Software Familiarity
- GIS mapping experience
- Trail Design and Maintenance
- Basic Coding knowledge
- Revision of Sustainability Action Plan
Certification
- Nonprofit Leadership Alliance from the Iowa Nonprofit Resource Center
References
References available upon request.
Timeline
Program Assistant
Mediapolis Care
12.2023 - Current
Server and Bartender
Buffalo Wild Wings
03.2023 - 12.2023
Director of Quality Assurance
Mediapolis Care
04.2022 - 03.2023
Bachelor of Arts - Environmental Resource Management
University of Northern Iowa
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